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Responsibilities
- Provide direct patient care and support.
- Perform nursing tasks under the direction of a registered nurse or authorized healthcare provider.
- Interview patients, record medical history, take vital signs, and prepare patients for visits.
- Conduct health/risk screenings using standardized tools.
- Collect laboratory specimens as ordered.
- Assist providers with procedures using sterile or aseptic techniques.
- Promote patient self-management through education, appointment reminders, and support.
- Facilitate communication between patients and healthcare providers by providing translation or interpretation.
- Complete accurate EMR documentation of patient information and services.
- Demonstrate effective teamwork, communication, and collaboration within the care team.
- Understand patient registration, administrative workflows, and prior authorization processes.
- Collaborate with the care team for pre-visit planning and post-visit follow-up.
- Participate in Quality Improvement (QI) projects and related activities.
- Maintain cooperative relationships with healthcare teams by communicating information and participating in problem-solving.
- Adapt to changes in practice operations, workflows, and patient needs.
- Perform other duties as assigned.
Requirements
- High School Diploma and 2 years of work experience.
- Basic CPR (BCLS) Certification required.
- Bilingual in English/Chinese required.
- Excellent interpersonal skills.
- Ability to work as part of an interdisciplinary team.
- Good problem-solving skills.
- Interest in learning all aspects of the practice.
Skills
- Interpersonal skills
- Teamwork
- Communication
- Collaboration
- Problem solving
- EMR documentation
Experience Level
- 2 years of work experience
Education Level
- High School Diploma
- Associate's Degree preferred
- Medical Assistant Certification preferred
Benefits
- Medical insurance
- Employer-paid dental, vision, disability and life insurance
- 403(b) retirement savings plan
- Flexible spending accounts for transit, parking, health and dependent care
- Paid time off (28 days for the first year of employment)
- Employee Assistance Program
- Employee Discount Programs
- Tuition reimbursement for eligible employees
- The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program