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About the Role
Delivery lead for the Commerce and Storefront estate, managing 14 live DTC storefronts on Salesforce Commerce Cloud with 5 additional markets launching. You will run three scrum teams on a two-week sprint cadence, owning throughput, quality gates, and predictable delivery across a multi-storefront footprint.
Responsibilities
- Run ceremonies across all three squads: sprint planning, daily stand-ups, reviews, retrospectives, and backlog refinement, maintaining consistent cadence with mixed FTE and offshore teams.
- Own sprint commitment and delivery predictability through velocity tracking, burndown, capacity planning, and clear escalation for scope or capacity issues.
- Coordinate the QA lifecycle across squads, including QA, SIT, UAT, and regression, ensuring quality gates are met before release.
- Manage the release train across 14 live and 5 launching storefronts, sequencing dependencies and change windows under SOX / ITGC controls.
- Act as the delivery interface to product, stakeholders, and vendor partners, maintaining Jira hygiene and transparent status reporting.
- Manage offshore vendor delivery quality, onboarding, and utilization against SLA.
- Support production incident triage and post-release defect management, feeding escaped defect patterns back into planning.
- Drive continuous improvement in flow, estimation accuracy, and automation adoption across the squads.
Requirements
- 5+ years of delivery/scrum lead experience running multiple concurrent agile teams, including distributed/offshore teams.
- Proven delivery experience in e-commerce or DTC, ideally on Salesforce Commerce Cloud (SFRA/SFCC) or a comparable enterprise commerce platform.
- Strong command of Jira and agile metrics with a demonstrable track record of improving predictability and throughput.
- Experience coordinating QA, SIT, and UAT cycles as part of a release process.
- Experience managing vendor/staff-aug delivery relationships.
- Comfortable operating in a controlled environment (SOX / ITGC or equivalent audit regime).
Skills
- Salesforce Commerce Cloud (SFRA/SFCC)
- Jira
- Agile metrics
- SOX / ITGC controls
- Scrum
- Agile
- E-commerce
- DTC
- QA
- SIT
- UAT
- Regression testing
- Release management
- Vendor management
- Continuous improvement
- Flow optimization
- Estimation accuracy
- Automation adoption
Location
- London, UK
Work Type
- Hybrid
Experience Level
- 5+ years