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About the Role
We are seeking an experienced ServiceNow Developer to design, develop, customize, and implement enterprise-level solutions on the ServiceNow platform. The ideal candidate will have strong expertise in ServiceNow application development, IT Service Management (ITSM), JavaScript, integrations, workflow automation, and platform administration.
Responsibilities
- Design, develop, and customize applications on the ServiceNow platform.
- Configure and implement ITSM modules, including Incident, Problem, Change, and Request Management.
- Develop Business Rules, Client Scripts, Script Includes, and UI Policies.
- Build and maintain Service Catalog items and workflows.
- Develop custom applications using ServiceNow App Engine.
- Implement Flow Designer workflows and automation.
- Integrate ServiceNow with third-party applications using REST and SOAP APIs.
- Customize Service Portal and UI Builder components.
- Configure tables, forms, notifications, and access controls.
- Perform debugging, testing, troubleshooting, and performance optimization.
- Collaborate with business analysts, administrators, QA teams, and stakeholders.
- Maintain technical documentation and follow development best practices.
Requirements
- 3–9 years of experience in ServiceNow development.
- Strong knowledge of the ServiceNow platform and architecture.
- Proficiency in JavaScript, HTML, CSS, and AngularJS.
- Experience with Business Rules, Client Scripts, and Script Includes.
- Hands-on experience with ITSM modules.
- Knowledge of Service Catalog and workflow automation.
- Experience with Flow Designer and IntegrationHub.
- Understanding of REST APIs and SOAP integrations.
- Experience with Service Portal and UI Builder.
- Knowledge of ServiceNow security, roles, and access controls.
- Familiarity with update sets, application deployment, and version control.
- Experience with Agile/Scrum development methodologies.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- CIS certifications in ITSM, HRSD, or other ServiceNow modules.
- Experience with ITOM, CMDB, Discovery, and Service Mapping.
- Knowledge of HR Service Delivery (HRSD).
- Experience with ServiceNow GRC and Security Operations.
- Familiarity with DevOps and CI/CD integrations.
- Experience developing enterprise-level ServiceNow applications.
- Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, or a related field.
- Equivalent professional experience will also be considered.
- Candidates must currently reside in the United States.
- Must be available to collaborate during U.S. business hours.
- Applicants residing outside the United States are not eligible.
Skills
- ServiceNow
- JavaScript
- ITSM
- Integrations
- Workflow Automation
- Platform Administration
- HTML
- CSS
- AngularJS
- Business Rules
- Client Scripts
- Script Includes
- Service Catalog
- Flow Designer
- IntegrationHub
- REST APIs
- SOAP
- Service Portal
- UI Builder
- Access Controls
- Agile/Scrum
- ITOM
- CMDB
- Discovery
- Service Mapping
- HRSD
- GRC
- Security Operations
- DevOps
- CI/CD
Location
- Austin, TX
- Chicago, IL
- Atlanta, GA
Work Type
- Full-Time
- 100% Remote
Experience Level
- 3–9 Years
- 3–4 Years
- 5–6 Years
- 7–9 Years
Education Level
- Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, or a related field.
- Equivalent professional experience
Salary/Compensations
- $100,000 – $165,000 per year
- $100,000–$120,000
- $115,000–$140,000
- $135,000–$155,000
- $150,000–$165,000
Benefits
- Medical, Dental & Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Paid Holidays
- Performance-Based Bonuses
- Professional Development Opportunities
- Remote Work Flexibility
- Home Office Support (where available)
Equal Opportunity
- We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, disability, veteran status, or any other legally protected status.