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About the Role

Join Walmart as a Senior Manager, Strategic Initiatives, and your work could help more than 295 million customers around the world live better every week. The role is primarily focused on supporting European sellers grow their US business through Walmart Fulfillment Services (WFS) and Walmart Connect (WMC). You will identify opportunities to increase adoption and growth, support sellers and local teams with onboarding and operations, and represent European seller needs with US product, account management and operations teams. You will work across the organisation to influence improvements that create a better experience for sellers in an emerging region.

Responsibilities

• Identify European sellers and assortment suited to WFS, explain the value proposition, and partner with commercial teams to support pitches, onboarding and expansion.
• Troubleshoot European seller issues related to onboarding, inbound shipping, fulfilment and operations. Work with the relevant teams to escalate blockers, drive timely resolution and support continued adoption.
• Identify opportunities for sellers to reach customers through WMC, support commercial conversations and onboarding, and connect sellers and teams with the right advertising expertise and resources.
• Keep Business Development and Account Management teams informed of changes to WFS and WMC, including capabilities, processes and guidance. Provide practical resources and day-to-day support for seller questions and pitches.
• Partner with account teams on joint business plans, identifying WFS and WMC opportunities aligned with seller goals and supporting discussions and follow-through.
• Build cross-functional partnerships. Work with and influence product, operations, support, marketing and commercial teams across Europe and the US. Partner with relevant teams to develop seller education and communications.

Requirements

• Experience in cross-border or international e-commerce and fulfilment or logistics, including an understanding of the challenges of moving inventory across borders.
• Experience in marketplace, business development, account management or a related commercial role, with a track record of driving adoption or growth.
• Ability to navigate complex organisations and influence stakeholders across functions and levels of seniority without direct authority.
• Experience resolving operational issues, managing escalations and turning recurring problems into actionable improvements.
• Strong consultative communication and relationship-building skills, with experience supporting seller conversations and joint business planning.
• Ability to use data and seller insights to prioritise opportunities, build business cases and measure progress.
• Comfortable working in a fast-paced, evolving environment, with sound judgement, ownership and attention to detail.
• Experience using AI tools to streamline processes, generate insights and support faster decision making.
• Bachelor’s degree in Business or a related field, with at least five years’ experience in business development, account management, marketing, omnichannel, merchandising or a related area.
• Experience working with European e-commerce or marketplace sellers.
• Proven experience leading and delivering cross-functional projects.
• Experience in e-commerce fulfilment services or logistics.
• Fluent in German or Turkish
• Experience with retail media or advertising solutions, including supporting seller adoption.

Skills

• Cross-border e-commerce
• International e-commerce
• Fulfilment
• Logistics
• Marketplace
• Business development
• Account management
• Commercial roles
• Stakeholder influence
• Operational issue resolution
• Escalation management
• Consultative communication
• Relationship building
• Data analysis
• Seller insights
• Business case development
• AI tools
• Project leadership
• Retail media
• Advertising solutions

Location

• London, UK

Work Type

• Fixed Term Contract
• 12 Month Contract
• Maternity Cover

Experience Level

• Senior Manager
• At least five years’ experience in business development, account management, marketing, omnichannel, merchandising or a related area

Education Level

• Bachelor’s degree in Business or a related field

About the Company

• Walmart is the Fortune #1 company.
• Walmart is a world leader in diversity and inclusion, sustainability, and community involvement.
• At Walmart, the world’s most complex challenges meet a kinder way of life.