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About the Role

Become a brand ambassador for HUGO BOSS, a leading fashion and lifestyle company, and contribute to creating excellent customer experiences by bringing collections from the runway to customers.

Responsibilities

• Achieve sales goals.
• Continuously develop personal trade through proactive sales techniques, client book use, and active client tracking and profiling.
• Demonstrate knowledge of how and when to close a sale.
• Exhibit a positive attitude toward customers and coworkers.
• Understand and demonstrate floor presence, including greeting, posture, poise, and image projection.
• Possess and apply basic communication skills.
• Actively maintain a client book profile book.
• Be aware of annual, monthly, and daily sales goals.
• Demonstrate a general knowledge of alteration procedures.
• Create a lasting, positive impression on customers.
• Maintain professional standards with customers, peers, and management.
• Follow through on all commitments made to customers.
• Maintain up-to-date knowledge of customer service standards.
• Provide an "over and above" level of customer service.
• Be proactive in idea generation for improved customer service.
• Inform customers of upcoming events.
• Understand and communicate return/exchange policies.
• Assist with re-merchandising as needed.
• Maintain back stock.
• Maintain high levels of communication with sales associates, support staff, managers, corporate personnel, and customers.
• Adhere to professional dress attire.
• Maintain high standards in personal grooming.
• Participate in product knowledge seminars.
• Demonstrate a clear understanding of the newest product designs and communicate this knowledge to customers.
• Educate and inform customers about various products and lifestyles of Hugo Boss.
• Perform opening store operations.

Requirements

• BS College Degree preferred or equivalent experience.
• 1 - 2 years of Specialty Retail Management experience.
• Excellent organizational, analytical, and leadership skills.
• Demonstrated strong customer service and communication.
• Independent, self-motivated, detail-oriented, entrepreneurial.
• Strong business acumen and interpersonal skills.
• All candidates must be fully COVID vaccinated (including a booster shot) by their start date.
• Willingness to provide reasonable accommodation for those unable to be vaccinated for medical or religious reasons.

Skills

• Sales
• Customer Service
• Communication
• Leadership
• Organizational
• Analytical
• Interpersonal Skills
• Business Acumen
• Clienteling

Location

• Worldwide

Work Type

• Full-time

Experience Level

• 1-2 years of Specialty Retail Management experience

Education Level

• BS College Degree preferred or equivalent experience

Salary/Compensations

• $17/hr to $17/hr

Benefits

• Earned Vacation and Sick time
• Excellent Health Care, Dental, Vision
• 401K
• Generous Employee discount
• Uniform will be provided

About the Company

• HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 14,000 employees worldwide.
• We love fashion, we change fashion!
• We are a global company with our employees representative of the world at large.
• Our inclusive culture embraces each person’s authenticity and individuality.
• We believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Equal Opportunity

• HUGO BOSS is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated for medical or religious reasons where it is not an undue hardship to the Company as provided under federal, state and local law.
• In addition, HUGO BOSS will provide additional accommodations consistent with the requirements of NY state vaccination law.
• We are committed to equal employment opportunity.