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About the Role
This role provides administrative, reception, and coordination support to facilitate the effective operation of the office within an ACT Team. It is an on-site position in Jamaica, Queens, with a schedule of M-F, 9 AM to 5 PM.
Responsibilities
- Data entry, answering phones and relaying accurate messages
- Maintains upkeep of daily and monthly clinical white boards with necessary and updated information for visits, medications, hospitalizations, etc.
- Works closely with the Team Leader to submit monthly billing, updating daily contact sheets, and tracking Medicaid enrollment.
- Assists with conducting diligent searches for missing clients.
- Assists with conducting health insurance eligibility checks and ensuring accurate updated information is entered in the electronic medical record and on billing spreadsheet.
- Provides team with information about consumer’s status with Medicaid Managed Care Organizations (MCOs), spend-downs, and inactive health insurance status.
- Supports Team Leader, staff and psychiatrist in communication with Managed Care Organizations, ensuring documentation is faxed and transmitted to MCOs to authorize services and medications.
- Manages service dollar petty cash account in accordance with PCMH policy and procedures for distribution and reconciliation of OMNY Cards, cash and gift cards for consumer purchases.
- Manages staff petty cash and OMNY Card distribution.
- Submits electronic check requests for the program.
- Maintains ACT Team vehicle log.
Requirements
- High School Diploma or equivalent required.
- Experience in a mental health or social service setting preferred.
- Knowledge and experience of electronic health records (specifically AWARDS by Foothold and myEvolv by Netsmart) preferred.
Skills
- Data entry
- Answering phones
- Maintaining white boards
- Billing
- Client searches
- Health insurance eligibility checks
- Electronic medical records
- Billing spreadsheets
- Medicaid Managed Care Organizations (MCOs)
- Communication with MCOs
- Petty cash management
- OMNY Card distribution
- Electronic check requests
- Vehicle log maintenance
Location
- Brooklyn, NY
Work Type
- On-site
- Full-time
Education Level
- 2 Year Degree
- High School Diploma or equivalent
Salary/Compensations
- $50958.18 - $50958.18