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About the Role
This role assists with store operations, customer service, and team development, ensuring a positive and productive store environment.
Responsibilities
- Assist with store functions and day-to-day store activities.
- Help customers in a positive, approachable manner and address any questions or concerns.
- Organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
- Perform opening and closing procedures.
- Process corporate directives including Pull and Hold/Destroy, Task Compliance, and Key Survey information requests.
- Maintain promotional effectiveness of store-front fixtures and displays.
- Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
- Maintain store areas, including a well-stocked sales floor and organized stockroom, to company standards.
- Protect and secure all company assets, including store cash.
- Adhere to policies and procedures, including safety guidelines, and ensure all store associates follow company policies.
- Supervise, train, and develop Store Associates.
- Ensure a positive, safe, and respectful environment with professional and friendly interactions.
- Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
- Other duties as assigned.
Requirements
- Ability to read, interpret, and explain operational directives is required.
- Must be able to lift up to 55 lbs. from floor to above shoulder height.
- Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
- Ability to work in a high-energy, team environment is required.
- May be required to provide background information for specialized licenses (e.g., alcohol/tobacco sales).
Skills
- Strong communication skills
- Interpersonal skills
- Written skills
- Exceptional customer service skills
- Organizational skills
- Strong problem-solving skills
- Decision-making skills
Location
- 2318 W. Genessee St., Syracuse, New York 13219
Work Type
- Full time
Experience Level
- Assistant Store Manager
Education Level
- High school diploma or equivalent preferred
Salary/Compensations
- 19.5
- 20.25
Benefits
- Medical insurance
- Pharmacy insurance
- Dental insurance
- Vision insurance
- Employee Assistance Program
- Retirement plans
- Educational Assistance
About the Company
- Family Dollar
Equal Opportunity
- We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.