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About the Role

As a Tire & Battery Center Technician, you will provide safe and efficient service in both sales and service areas, delivering value to members. You will collaborate with other associates to ensure the club meets member expectations.

Responsibilities

Collaborate with team members to fulfill sales and service requests.
Educate associates on tools, tasks, resources, and mentor new technicians.
Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, and equipment operations.
Utilize digital tools to plan and drive sales, improve service experience, and elevate associate engagement.
Adapt to new tools and encourage others to use them.
Communicate equipment, tools, and supplies needs to the TBC Lead.
Track and monitor returns and special orders.
Operate cash registers and process transactions.
Perform hands-on work in the physical area.
Maintain accurate inventory.
Audit safety and compliance standards.
Report TBC complaints, safety hazards, and problems with products, services, and work areas.
Complete paperwork, logs, and other required documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies.
Identify member needs and assist with purchasing decisions.
Resolve issues and concerns.
Act as a brand advocate by valuing the member's experience in the TBC area.
Model high-quality service and products.
Develop, influence, and inspire others.
Work in a style that is respectful, supportive, and team-oriented.
Understand roadblocks and assist in training team members.
Comply with company policies, procedures, and standards of ethics and integrity.
Implement related action plans using the Open Door Policy.
Apply policies in executing business processes and practices.
Complete work assignments and priorities using policies, data, and resources.
Collaborate with managers, coworkers, customers, and other business partners.
Identify priorities, deadlines, and expectations.
Carry out tasks, communicating progress and information.
Determine and recommend ways to address improvement opportunities.
Adapt to and learn from change, difficulties, and feedback.
Embrace differences in people, cultures, ideas, and experiences.
Create a workplace where associates feel seen, supported, and connected.
Create opportunities for all associates to thrive and perform.
Help attract the best talent.
Work as a team, building strong and trusting relationships.
Communicate with impact, energy, and positivity to motivate and influence.
Strengthen the team by helping, developing, and mentoring others.
Recognize others' contributions and accomplishments.
Maintain and promote the highest standards of integrity, ethics, and compliance.
Model Walmart values to support and foster our culture.
Hold oneself and others accountable.
Support Walmart's goal of becoming a regenerative company.
Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
Deliver results while putting the customer first.
Make decisions based on reliable information.
Balance short- and long-term priorities.
Consider how own work impacts the team's ability to deliver on our purpose.
Display curiosity and a desire to learn.
Take calculated risks and demonstrate courage and resilience.
Drive continuous improvements.
Be open to and use new technologies and skills.
Support others through change.

Requirements

Valid state-issued driver's license.
Must successfully complete all job-required trainings and assessments within a prescribed time period.
Must be 18 years of age or older.

Skills

TPMS Tire Pressure Monitoring systems
Point of Sale systems
Phone selling techniques
In-person selling techniques
Digital tools
Handheld technology and systems

Location

9900 S INTERSTATE 35, AUSTIN, TX 78748-3885, United States of America

Work Type

Full-time
Part-time

Salary/Compensations

$21.00 to $29.00 per hour
Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Benefits

Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO
Parental leave
Family care leave
Bereavement
Jury duty
Voting
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a company paid education benefit program for full-time and part-time associates.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.

About the Company

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
This policy applies to all employees and aims to create a safe and productive work environment.