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About the Role

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.

Responsibilities

• Performs routine public health work in the Newborn Screening Unit.
• Identifies and follows up on infants and children with screened conditions.
• Consults with physicians, hospital staff, nurses, social workers, consumers, and local and regional health agencies on follow-up of infants with abnormal screens.
• Disseminates educational literature.
• Enters and updates case information into databases.
• Maintains hard copies and electronic files for the program.
• Follows established protocols to initiate appropriate follow-up of newly identified abnormal cases.
• Communicates directly with health care providers through letters, faxes, and telephone calls.
• Explains diagnoses, follow-up, and protocols for appropriate follow-up health care.
• Requests information from health care providers, including second screens, laboratory results, and diagnoses.
• Performs complex and confidential data entry on client files in case management computer system.
• Maintains and updates electronic health case records with accurate data and maintains data integrity of all pending and closed cases.
• Documents actions and status of cases.
• Disseminates educational literature, guidelines, protocols, and other information about the program and the screened disorders.
• Facilitates appropriate short- and/or long-term care coordination, including use of a computer database, closure of cases, and further contact with health care providers.
• Links health files and enters data into the database.
• Serves as a public resource for the program.
• Assists with collection of data for planning and evaluating the effectiveness of the Newborn Screening Program.
• Assists in surveying health care facilities and health care providers for compliance with laws and rules related to newborn screening.
• Assists in developing and generating forms, memorandums, and correspondence using Microsoft Word and Excel.
• Actively participates and/or serves in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.

Requirements

• All applicants must pass a fingerprint criminal background check.
• Employee must provide transportation.
• If operating a personal or state motor vehicle, must possess a current valid Texas driver’s license for the appropriate type of vehicle.
• Information on the application must clearly state how the applicant meets initial selection criteria in the Summary of Experience section in order to be interviewed.
• All applicants must pass a fingerprint criminal background check.

Skills

• Knowledge of current social, economic, and public health issues relating to newborn screening.
• Knowledge of public health laws and regulations.
• Knowledge of medical terminology.
• Knowledge of business grammar, punctuation, proofreading and spelling.
• Skill in using computer systems and programs including Word, Excel, Access and Internet.
• Skill in problem solving and working independently.
• Skill in data entry, maintaining files, records and databases accurately.
• Ability to understand and adhere to applicable laws and rules regarding confidential information.
• Ability to use customer service skills to communicate relevant rules, regulations, policies and procedures by telephone and in person.
• Ability to operate telephone, calculator, computer, printer, duplication and facsimile equipment.
• Ability to plan and coordinate several projects simultaneously, organize, set priorities, and to work well with others.
• Preferred experience in communicating public health regulations, policies, and procedures via the telephone.
• Experience in using computer systems and programs including Word, Excel, databases, and the Internet.

Location

• AUSTIN

Work Type

• Full time
• Nonexempt

Experience Level

• Entry Level

Education Level

• None

Salary/Compensations

• $3,095.33 - $3,750.00 Monthly

Benefits

• Insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS).

About the Company

• DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas.

Equal Opportunity

• In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability.
• DSHS uses E-Verify.