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About the Role
Cresco Equipment Rentals and Peterson partner with customers to build the future, shaping communities through essential services. This role offers a purpose-driven career in a family-oriented environment that values safety, growth, and professional achievement, with competitive compensation and promotional opportunities.
Responsibilities
- Schedule drivers and organize the daily dispatch of equipment for the branch.
- Coordinate transportation for equipment needs on both normal and emergency bases with customers, branch personnel, and vendors.
- Update the dispatch schedule to reflect additions, cancellations, and equipment location changes.
- Ensure the accuracy of rental contracts before dispatching drivers.
- Assist with customer inquiries, suggesting appropriate equipment and supplies in person and over the phone.
- Write rental agreements.
- Produce and process rental invoices.
- Perform customer credit checks and verify insurance availability.
- Communicate equipment and attachment availability to internal and external customers.
- Create service call sheets.
- Enter relevant customer activity into the customer relationship management system.
- Perform inventory control and security processes, including frequent inventory counts.
- Foster customer relations to improve loyalty and satisfaction.
- Check returning equipment for damage, recording hours used, mileage, and fuel levels for billing.
- Inspect equipment and trucks for safety decals and compliance requirements.
- Follow up with customers via phone to gather information for rental requests.
- Maintain knowledge of competitor practices and rental rates.
- Record all unfilled (lost) rental requests.
- Assist with equipment inspections, ensuring good working order, preparing equipment for rental, and making deliveries.
- Assist with loading and unloading equipment and attachments.
- Assist in the preparation of rental reports.
- Adhere to all safety policies, procedures, rules, and laws.
- Follow all Cresco Operational Procedures, quality control standards, and cash accounts procedures.
- Maintain punctual, regular, and predictable attendance.
- Work collaboratively in a team environment with a spirit of cooperation.
- Operate company or personal vehicles occasionally to assist with job functions.
Requirements
- Working knowledge of DOT/Federal Motor Carrier rules and regulations.
- Working knowledge of Gross Vehicle Weight (GVW) and state regulations regarding height and weight maximums.
- A drug screen and background check is required.
Skills
- Knowledge of winch operations, hazmat transport, and placarding preferred.
- Working knowledge of equipment applications and transportation requirements preferred.
Location
- Northern California
Work Type
- Full-time
Experience Level
- Experience and education will determine starting wage.
Education Level
- Experience and education will determine starting wage.
Salary/Compensations
- $32.58 - $37.63 per hour
Benefits
- Generous benefits
- Promotional opportunities
- Total compensation package in addition to base salary
About the Company
- Cresco Equipment Rentals and Peterson have a legacy spanning over 90 years, partnering with customers to build the future.
- Their work shapes communities through roads, bridges, hospital power, and more.
- The company offers a family-oriented environment built on safety, winning, growth, and professional achievement.
- Hiring and developing exceptional people is critical to their continued success.
- Cresco has 20 locations throughout Northern California, serving contractors and do-it-yourselfers.
- Their longevity is attributed to personalized customer service, honesty, integrity, hard work, social responsibility, cutting-edge equipment solutions, and their people.
Equal Opportunity
- Cresco Rental is committed to equal employment opportunity and affirmative action.
- Minorities, females, veterans, and individuals with disabilities are encouraged to apply.