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About the Role
We are seeking a Reception Supervisor for a prestigious corporate workplace in central London. This role involves delivering exceptional experiences for visitors, employees, and senior stakeholders, combining front-of-house hospitality with administrative and operational duties.
Responsibilities
- Lead and support a small reception team, ensuring consistently high standards of service and professionalism.
- Deliver a welcoming, personalised experience for visitors, employees and senior stakeholders.
- Manage meeting room bookings, visitor arrangements, diaries and associated administrative tasks.
- Coordinate meeting requirements, catering, events and workplace services with internal support teams.
- Manage shared inboxes, telephone enquiries and day-to-day requests efficiently.
- Prepare reports, maintain accurate records, process invoices and support general office administration.
- Liaise with Facilities, IT, Catering and Office Management to ensure seamless service delivery.
- Take ownership of operational challenges, resolving issues proactively and professionally.
- Maintain reception procedures, visitor management systems and security standards.
- Identify opportunities to improve processes, service efficiency and the overall workplace experience.
Requirements
- Previous experience in corporate reception, workplace hospitality or a similar client-facing environment.
- Experience supervising, mentoring or supporting a small team.
- Strong administrative and organisational skills, with the ability to manage multiple tasks and competing priorities.
- Excellent customer service skills with a genuine passion for creating positive guest experiences.
- Confident using Microsoft Office, particularly Outlook, Excel, Word and Teams.
- Excellent written and verbal communication skills.
- High attention to detail, a proactive mindset and the ability to work independently.
- Professional, adaptable and comfortable engaging with stakeholders at all levels.
Skills
- Microsoft Office (Outlook, Excel, Word, Teams)
- Customer Service
- Administration
- Organisation
- Communication (Written and Verbal)
- Attention to Detail
- Proactive Mindset
- Team Leadership
Location
- City of London
Work Type
- Full-time
- Permanent
- Onsite
Experience Level
- Supervisory experience
Salary/Compensations
- £34,500 + Annual Bonus
- Up to £35,000
Benefits
- Rotational shift pattern supporting work-life balance
- Learning and development opportunities
- 25 days holiday + Bank Holidays (pro rata)
- Bupa Health cover
- YuLife wellbeing benefits
About the Company
- As part of our Amplify Crew, we ask you to live our three core behaviours every day: Curiosity, Outstanding, Accountability.
- Curiosity: We go beyond the “how” to explore the “why” and “what if?”. We challenge the status quo, seek continuous improvement, and celebrate innovation. Curiosity fuels better solutions and personal growth.
- Outstanding: Outstanding experiences don’t happen by accident but they are built through commitment, teamwork, and high standards. We don’t settle for “good enough”; we strive for exceptional.
- Accountability: We take ownership of our actions and outcomes. Accountability builds trust, strengthens relationships, and drives collective success. We step up, learn from challenges, and continuously improve.
Equal Opportunity
- At Amplify, we are committed to building an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We believe diversity strengthens our team, fuels creativity, and drives better outcomes for our clients. We welcome applications from people of all backgrounds, experiences, and perspectives, and we are dedicated to creating equal opportunities for all.