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About the Role
The Assistant Property Manager will support the Property Manager in the daily operations of the property, providing customer service to residents and visitors, and coordinating with site teams. This role is crucial in maintaining the smooth functioning of an affordable housing community.
Responsibilities
- Enters data in resident accounts receivable ledgers.
- Assists with resident records documentation.
- Collects rent and other income, makes bank deposits, and forwards receipts.
- Assists with the leasing process from initial application to move-in.
- Responds to customer services requests.
- May work outside normal business hours to respond to the needs of the property.
- Coordinate resident engagement and events.
Requirements
- High School Diploma or equivalent.
- Valid Driver's License and car insurance.
- One (1) year of administrative, office, accounting, or customer service experience.
- Property management work experience and knowledge of applicable local and federal housing laws.
- Knowledge of real estate property management applications.
- Adhere to complex regulatory requirements.
- Maintain resident account receivable ledgers under supervision.
Skills
- Customer service
- HUD knowledge
- Tax Credit experience
- Leasing process
- Resident engagement
Location
- San Francisco, CA
Work Type
- On-site
- Full-time
Experience Level
- 1 year of experience
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $28.63-$30.00 /hour
Benefits
- Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
- 15 days of earned PTO your first year
- 12 company holidays + 2 floating holidays
- 403b + match
- Early close Fridays (3 paid hours each Friday)
- Early close prior to a holiday (3 paid hours)
- Paid Time off between Christmas and New Year's Holiday
- Paid Volunteer Time
- Paid Parental Leave and Care Giver Leave
- Paid Life Insurance
- Free Employee Assistance Plan
- Free Basic Dental
- Pet Insurance options
About the Company
- Mercy Housing is a mission-driven organization where mercy, justice, and respect guide everything they do.
- They are dedicated to transforming lives through affordable housing and inclusive communities.
Equal Opportunity
- Mercy Housing is a fair chance employer; while they conduct background checks for all positions, they will consider qualified applicants with arrest and conviction records.