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About the Role
Partner with the General Manager to drive exceptional customer experiences and operational excellence. Manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. Develop leadership skills while making a positive local impact through exceptional laundry services.
Responsibilities
- Deliver outstanding customer service to ensure a seamless, hassle-free experience.
- Maintain store excellence by keeping the facility clean, safe, and operating at peak efficiency.
- Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.
- Manage inventory, ensuring adequate supplies for operations and cleanliness.
- Assist in the day-to-day management of the laundromat, ensuring the facility is clean, organized, and fully operational.
Requirements
- 2+ years of proven leadership experience in retail, service, sales, or operational management.
- Experience managing budgets, driving revenue, and controlling costs is a plus.
- Commitment to hands-on operations and maintenance needs.
- Excellent communication skills to motivate teams and serve customers.
- Experience working in retail.
- Physically capable of standing for long periods and lifting up to 35 lbs.
- Ability to work evenings and weekends as needed.
- Bilingual ability is a plus, but not required.
Skills
- Leadership
- Customer Service
- Operational Excellence
- Inventory Management
- Sales
- Communication
- Maintenance
Location
- 1452 Westchester Ave Bronx, NY 10472
Work Type
- Full-Time
- In person
Experience Level
- 2+ years
Salary/Compensations
- $21.00/hour
Benefits
- Competitive hourly rate
- Sales-Based Bonus Program
- Earn Tips
- Health Care Coverage Option
- Employee Discount Program
- Professional Development & Growth
About the Company
- America's largest retail laundromat operator with over 250 locations since 1996.
- Pioneered the 'super store' concept with 4,000+ sq ft facilities featuring cutting-edge equipment, ample seating, and a customer-first approach.