Product Development Intern at NEW YORK POWER AUTHORITY | NY, US | Rezi

Product Development Intern at NEW YORK POWER AUTHORITY

Product Development Intern

NEW YORK POWER AUTHORITY · NY, US

Today

Product Development Intern

NEW YORK POWER AUTHORITY · NY, US

20 minutes ago
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About the Role

The Product Development Intern will support the design, enhancement, and implementation of operational and customer-focused solutions that improve business processes and user experiences. This role partners with cross-functional teams to analyze business needs, identify process improvement opportunities, gather and document requirements, and contribute to the development of scalable solutions. The intern will gain exposure to product strategy, operational excellence, customer experience, project management, and data-driven decision making while supporting key initiatives across the organization.

Responsibilities

  • Assist with research, analysis, and documentation of business and customer requirements.
  • Support product development and process improvement initiatives.
  • Analyze operational workflows and recommend optimization opportunities.
  • Collaborate with stakeholders across Operations, Customer Solutions, and Product teams.
  • Help track project milestones, metrics, and deliverables.
  • Prepare presentations, reports, and recommendations for leadership review.
  • Participate in testing, feedback collection, and solution implementation activities.
  • Use data and customer insights to support decision-making and continuous improvement efforts.
  • Participate in department-specific projects, analysis, research methods and learn project management skills.
  • Support team in developing business solutions that contribute to NYPA’s VISION2030 strategic goals.
  • Research industry trends and emerging technologies to contribute to the continuous improvement of our programs.
  • Other projects as assigned; will vary based on focus area.

Requirements

  • Must be legally eligible to work in the United States for the duration of the internship from June 8th - August 13th

Skills

  • Proficiency in Microsoft Office programs, especially Excel, PowerPoint, Outlook
  • Excellent verbal and written communication skills
  • Strong organizational skills and ability to multi-task with competing priorities
  • Ability to work both independently and collaborate as part of a team
  • Provide positive customer service for internal and external stakeholders

Location

  • New York

Work Type

  • Internship
  • Full-time

Experience Level

  • Intern

Education Level

  • Enrollment in an associate’s, undergraduate or graduate program at a college or university is required.
  • Recent graduates are not eligible for our Developmental Internship program.

Salary/Compensations

  • Sophomore: $18.00/hour
  • Junior: $22.00/hour
  • Senior (or May 2028 graduate): $22.00/hour
  • Current graduate/law student: $25.00/hour

Benefits

  • Professional development
  • On-the job experience in the energy industry
  • Exposure to executives
  • Networking opportunities

About the Company

  • At the New York Power Authority, you will be empowered to think big, do good, and transform the energy industry.
  • We are a collaborative team of over 2,400 energy technologists, IT specialists, business experts, hydro engineers, and diverse professionals leading the energy revolution.
  • With state-of-the-art technology, advanced research and development, a modernized infrastructure, and a focus on environmental, social and governance (ESG), we provide New Yorkers with low-cost, clean, reliable power — and we are well on the way to becoming the first end-to-end digital utility in the country.
  • If you are passionate about our mission – to lead the transition to a carbon-free, economically vibrant New York through customer partnerships, innovative energy solutions, community engagement and the responsible supply of affordable, clean, and reliable electricity, we are looking for you!

Equal Opportunity

  • The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply.
  • As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them.
  • We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law.
  • NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates’ disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns.
  • To request an accommodation, please email accessibility@nypa.gov.