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About the Role

As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to processing transactions at the cash desk, you play a key role in making every interaction positive and memorable.

Responsibilities

Deliver an outstanding shopping experience that builds strong customer relationships and loyalty.
Process transactions efficiently and accurately to ensure customers feel valued at checkout.
Promote a customer-first approach by providing personalized assistance, answering questions, and contributing to an inclusive, welcoming environment.
Use product knowledge and current promotions to drive add-on sales and support store performance.
Maintain a clean, organized, and visually appealing sales floor.
Support daily store operations to ensure smooth and consistent execution.

Requirements

Experience in retail, sales, or customer service is preferred.
Ability to multitask and stay organized in a fast-paced, dynamic environment.
Customer-focused mindset with the ability to create a welcoming and engaging experience.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and adapt to changing priorities.
Team player with a positive attitude and attention to detail.
Passion for fashion: good sense of style and solid knowledge of fashion trends.
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Flexible availability; able to work evenings, weekends and holidays.
Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).

Skills

Customer service
Sales
Communication
Interpersonal skills
Teamwork
Attention to detail
Fashion knowledge
POS systems
ERP systems
ATS systems
Microsoft Office Suite

Location

Toronto

Work Type

Permanent
Full-time

Experience Level

Entry level

Salary/Compensations

$0.40 above minimum wage

Benefits

Flexible Hours
Career Advancement opportunities
Paid Time Off
Up to 70% off on personal purchases in store
50% off all RCL brands
Generous Referral Policy

About the Company

Reitmans delivers an open and positive fashion, offering sizes 0–22, XXS–3X, in Regular, Petite, and Tall.
Reitmans Canada Limited has been a proudly Canadian company since its founding in Montreal, Quebec in 1926.
The company has over 400 stores across the country and three fashion brands: Reitmans, RW&CO, and PENN. Penningtons.

Equal Opportunity

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs.
If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process.
All information provided will be kept confidential and used solely to support an accessible candidate's experience.