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About the Role

Serve as a generalist contributor on the Strategic Execution & Business Operations Team (SEBO), supporting Data & Analytics (D&A) leadership. This high-visibility role involves managing operating rhythms, chief-of-staff support, and contributing to key D&A initiatives like book-of-work transparency and controls modernization.

Responsibilities

Independently develop, own, and execute initiatives within the Data & Analytics organization from inception to completion
Apply structured problem-solving skills to convert leadership priorities into coordinated action by tracking dependencies, flagging blockers, and following up across stakeholder groups
Facilitate working groups and brainstorming sessions to support leadership decision-making
Identify opportunities for process improvement and automation and drive implementation of changes
Collaborate with team members across LOBs, central teams, and corporate functions
Prepare executive communication materials and present project analyses to senior executives
Maintain a controls mindset to ensure compliance with approved risk and controls processes
Drive problem-solving and develop recommendations that advance key team priorities
Utilize organizational and planning expertise to prioritize tasks and resolve challenges
Understand the leader’s intent and take initiative in the absence of specific instructions

Requirements

Bachelor’s degree and 3+ years of experience in business operations, chief-of-staff/program management, management consulting, or a similar cross-functional analytics or operations role
Excellent written and verbal communication with the ability to synthesize complex, cross-team information into clear, leadership-ready materials
Strong organizational and project-coordination skills; comfortable running multiple workstreams with competing deadlines simultaneously
Consulting orientation with strong client engagement skills
Ability to work effectively in cross-functional teams and influence business partners
Proficiency in PowerPoint and Excel, with comfort working with data in Monday.com, Tableau, or similar portfolio or BI tools
Creative problem-solver with the initiative to develop strategic solutions
Desire to challenge the status quo and drive change

Skills

Business operations
Chief-of-staff
Program management
Management consulting
Cross-functional analytics
Cross-functional operations
Written communication
Verbal communication
Synthesizing complex information
Project coordination
Client engagement
Teamwork
Influence
PowerPoint
Excel
Monday.com
Tableau
Portfolio tools
BI tools
Problem-solving
Strategic thinking
Change management
AI/agentic tooling
Productivity measurement
Financial services
Matrixed organization
Executive reporting
Offsite planning
Corporate strategy

Location

Remote

Work Type

Full-time

Experience Level

3+ years

Education Level

Bachelor's degree

Benefits

Competitive total rewards package
Base salary determined by role, experience, skill set, and location
Commission-based pay and/or discretionary incentive compensation (potential)
Comprehensive health care coverage
On-site health and wellness centers
Retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

About the Company

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.
We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers.
The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning.
We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure.
The team powers Chase with insights to create the best customer and business outcomes.

Equal Opportunity

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans