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About the Role
This role involves assisting management with the supervision of associates, communicating goals, providing training, and ensuring compliance with company policies. It also includes promoting membership, providing excellent member service, overseeing assigned areas, and completing accounting records. The role requires developing and implementing processes, collaborating with stakeholders, and leading teams to achieve business objectives while upholding company values and promoting a positive work environment.
Responsibilities
- Assists management with the supervision of associates in assigned area of responsibility
- Communicates and supports membership by providing information on membership types, programs, and benefits
- Provides and ensures member service by acknowledging the member and identifying member needs
- Oversees assigned area of responsibility by handling claims and returns, zoning the area, and arranging merchandise
- Completes accounting records, files transactions, and other required documentation
- Develops, communicates, and implements processes and practices to meet business needs
- Leads and participates in teams by using and sharing resources, information, and tools
Requirements
- 6 months retail experience including operating front-end equipment (for example, cash register)
- 6 months customer service experience
- Must be 18 years of age or older
- Leading a front-end team
- Supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others
Skills
- Customer service
- Sales
- Financial analysis
- Team leadership
- Communication
- Problem-solving
- Adaptability
Location
- 3735 UNION RD, CHEEKTOWAGA, NY 14225-4200, United States of America
Work Type
- Full-time
- Part-time
Experience Level
- 6 months retail experience
- 6 months customer service experience
- Supervising experience
Education Level
- High school completion
- Bachelor's degrees
- English Language Learning
- Short-form certificates
Salary/Compensations
- $22.00 to $30.00 per hour
- Premiums ranging from $0.35 per hour to $3.00 per hour
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Company paid education benefit program (Live Better U)
About the Company
- At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
- Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
- This policy applies to all employees and aims to create a safe and productive work environment.
Equal Opportunity
- Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent
- Respect the Individual: Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
- Respect the Individual: Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments
- Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us
- Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
- Serve our Customers and Members Delivers results while putting the customer first
- Serve our Customers and Members Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
- Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
- Strive for Excellence: Drives continuous improvements is open to and uses new technologies and skills and supports others through change