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About the Role
Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
Responsibilities
- Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion.
- Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas.
- Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls.
- Replaces towels, soaps and all room amenities and restocks literature and stationery.
- Washes all hard floor areas by hand to remove dirt and soiled areas.
- Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners.
- Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
- Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies.
- Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture.
- Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation.
- Inspects all room equipment (TV, lights/lamps, faucets, radios, phones) to ensure proper working order and immediately reports all room status and room maintenance deficiencies.
- Secures and maintains custody of equipment, keys and supplies at all times.
- Performs other duties as assigned, requested or deemed necessary by management.
- Report any missing articles, items requiring repair, damage or mechanical problems, safety hazards to the Supervisor.
- Maintains a friendly, cheerful and courteous demeanor at all times.
Requirements
- High school diploma or equivalent experience.
- No formal experience required for the position.
- Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry chute, operating vacuum.
- Communicate information hotel services to guests, vendors, staff members and management.
- Physical stamina to stand, walk, bend, and lift objects weighing up to 50 lbs.
- Be able to push and pull carts.
- Good vision for detailed inspection.
- Manual dexterity for handling equipment and machinery in a hot, humid, and noisy environment where chemicals are.
Skills
- Detail-oriented
- Hospitality
- Communication
Location
- Suffern
Work Type
- Full-time
Experience Level
- No experience required
Education Level
- High school diploma or equivalent
Salary/Compensations
- $17/hr
Benefits
- Competitive Salary
- Daily Pay
- Team Member Hotel Discount Program
- Uniforms Provided for most positions
- Health, Dental, Vision, Life Insurance, and other supplemental options
- Paid PTO
- 401k with employer match
- Food and Beverage Discounts
- Tuition Reimbursement
About the Company
- At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality.
- With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support.
- We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike.
- If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.
- Visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.
- Click here to learn more about what makes Crowne Plaza Suffern a one-of-a-kind in the northeast.