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About the Role

The Manager Rail Transportation reports to the Director of Transportation Operations and holds accountability for CapMetro’s Transportation Department. This role oversees strategic and administrative responsibilities for the Train & Engine (T&E) crew function, including labor relations, workforce planning, discipline policy, budget, and FRA compliance for crew operations. The position serves as the primary point of contact for T&E crew workforce matters and leads Transportation operations in partnership with the OCC Manager, Rail Dispatch to ensure safe, compliant, and efficient rail operations.

Responsibilities

Provide leadership and oversight for Transportation workforce planning, staffing, labor relations, employee development, and performance management for all Engineers and Conductors.
Direct Transportation operations through subordinate leadership staff, ensuring adequate workforce availability, employee qualification and certification compliance, and operational readiness.
Collaborate with Rail Dispatch, Engineering Services, Vehicle Maintenance, Signals, and other stakeholders to align workforce resources and operational priorities.
Oversee CapMetro Operations Testing Program in accordance with 49 CFR Part 217.
Lead investigations involving employee performance, operating rule violations, safety incidents, and other operational events.
Establish and reinforce customer service, safety, and operational performance expectations.
Provide strategic oversight of Transportation workforce governance, including staffing, crew assignment practices, crew board administration, scheduling standards, workforce deployment, and compliance with 49 CFR Part 228 Hours of Service requirements.
Direct workforce planning, staffing models, shift structures, and fatigue risk management initiatives.
Establish safeguards, controls, and oversight mechanisms to promote equitable workforce management, regulatory compliance, and effective separation of personnel administration and crew assignment functions.
Establish, monitor, and report departmental performance, compliance, safety, and workforce metrics.
Ensure compliance with applicable FRA, FTA, TxDOT, and CapMetro regulations, policies, and programs governing Transportation operations.
Provide oversight of locomotive engineer and conductor certification and qualification programs in accordance with 49 CFR Parts 240 and 242.
Provide leadership for Transportation safety, training, and workforce readiness programs.
Direct Transportation's response to regulatory audits, inspections, investigations, corrective action plans, and major service disruptions or emergency events.
Provide technical and operational support for crew management programs, workforce planning initiatives, and related projects.
Prepare reports, presentations, and supporting documentation for leadership, regulatory agencies, and Board review.
Comply with records management standards and company policy.
Support CapMetro's Safety Management System (SMS) process.
Perform other duties as required and/or assigned.
Direct and manage department personnel by planning, scheduling, delegating, and overseeing employee work assignments through subordinate leaders.
Establish and enforce discipline and crew assignment policy.
Authorize, coordinate, and schedule work with vendors and consultants.
Oversee hiring, training, work assignments, and performance evaluations at the program level.

Requirements

Bachelor's degree in Transportation, Business Administration, Public Administration, or a related field required. Related experience may substitute for educational requirements on a year-for-year basis.
Eight (8) years of progressively responsible experience in railroad or rail transit operations, transportation, or a closely related field.
Two (2) years of management experience, including labor relations, workforce planning, budget ownership, and staff oversight through subordinate leaders within a railroad or transit operating environment.
Experience working in FRA-regulated operations, including hours-of-service (49 CFR Part 228) compliance, preferred.
Knowledge of railroad or rail transit T&E crew operations, crew calling practices, and hours-of-service regulations.
Knowledge of labor relations principles, discipline policy development, and workforce planning in a safety-sensitive operating environment.
Knowledge of applicable FRA, FTA, and TxDOT regulations governing T&E crew qualification, certification, and hours of service.
Demonstrated ability to develop and enforce workforce and compliance policy through subordinate leaders, rather than performing tactical work directly.
Ability to identify and mitigate conflict-of-interest risk in combined supervisory roles, and to design practical safeguards that protect both compliance and employee trust.
Ability to establish and maintain effective working relationships with employees, peer managers, regulatory agencies, leadership, and the public.
Strong analytical, organizational, and problem-solving skills; effective oral and written communication skills.
Ability to effectively manage multiple priorities in a fast-paced operational environment, and to respond to operational emergencies as needed.
Demonstrated ability as a self-starter committed to operational excellence and continuous improvement.
Incumbent must have the ability to stand, walk, and travel to field and yard locations as needed.
This position will need the ability to work varying shifts, days, nights, weekends, holidays, and rotating shifts to meet department needs.
The incumbent in this role serves as an on-call escalation point and may be required to respond to emergencies, major service disruptions, or other critical operational incidents outside of normal operating hours.
Must be able to safely operate a motor vehicle and use a telephone or headset equipment.
Incumbents must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6–8 hours a day, and function in an environment with constant interruptions.
This position may require work beyond a normal forty-hour weekly schedule.
Regular and predictable attendance at assigned work location is an essential function.
All applicants must be currently authorized to work in the United States.
Incumbents in this position will be subject to annual background checks.
An employee in this position is required to participate in the Employer's testing program for prohibited substances.

Skills

Transportation
Business Administration
Public Administration
Railroad operations
Rail transit operations
Labor relations
Workforce planning
Budget ownership
Staff oversight
FRA compliance
Hours-of-service regulations
Discipline policy development
Safety-sensitive operating environment
FRA regulations
FTA regulations
TxDOT regulations
Crew qualification
Crew certification
Conflict-of-interest risk mitigation
Analytical skills
Organizational skills
Problem-solving skills
Oral communication skills
Written communication skills
Managing multiple priorities
Responding to operational emergencies
Self-starter
Operational excellence
Continuous improvement
Safety Management System (SMS)

Location

Onsite

Work Type

Full-time
Onsite

Experience Level

Manager
Senior management-level

Education Level

Bachelor's degree

About the Company

CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees.

Equal Opportunity

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws.
CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.