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About the Role
Join our dynamic team as a Customer Technology Advisor and become an integral part of our cutting-edge Go-To-Market team. As a certified expert in your field, you’ll be at the forefront of revolutionizing technology solutions for our valued customers, with AI at the core. Working hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. You have the unique opportunity to join us at a time when you can shape how our consulting practice operates today and evolves for the future.
Responsibilities
- Coordinate the entire pre-sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices.
- Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery, collaborating closely with Customer Partners and Kyndryl Consult Partners.
- Identify intricate business and technical requirements of customers, leveraging capabilities to generate winning cross-practice solutions.
- Develop profitable deals using extensive technical knowledge and mastery of the practice-specific domain.
- Collaborate with internal and external stakeholders to generate winning responses and create optimal technical solutions.
- Convey the technical benefits of Kyndryl's capabilities, matching unique customer needs through exceptional customer facing skills and articulate communication.
- Build and nurture relationships with external alliance partners, fostering a collaborative environment for co-creating joint solutions.
- Develop and deliver compelling demonstrations, proof of concepts, and prototypes to showcase tangible value.
- Showcase technical prowess and external certifications to establish authority in the field.
- Showcase end-to-end knowledge of the domain and associated subdomains, demonstrating dedication to continuous improvement and passion for the practice.
Requirements
- Deep domain knowledge of services offerings and technical solutions in a practice
- Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions
- Prior consultative selling experience
- Externally recognized as an expert in the technology and/or solutioning areas
- Technical certifications supporting subdomain focus area(s) including: Application Data and AI, Cloud, Core Enterprise and zCloud, Digital Workplace, Network and Edge, Security and Resiliency
- Experience selling technical services for multi-industry customers
Skills
- AI
- Technical expertise
- Solution expertise
- Customer facing skills
- Communication skills
- Consultative selling
- Application Data and AI
- Cloud
- Core Enterprise and zCloud
- Digital Workplace
- Network and Edge
- Security and Resiliency
Work Type
- Hybrid
Education Level
- Bachelor's degree or Master's degree
Salary/Compensations
- $107,400 - $193,080
Benefits
- Be Well programs supporting financial, mental, physical, and social health
- Access to cutting-edge learning opportunities
- Certifications with Microsoft, Google, and Amazon
- Coaching and hands-on experiences
About the Company
- Kyndryl runs and reimagines mission-critical technology systems that drive advantage for the world’s leading businesses.
- We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge.
- Kyndryl focuses on ensuring all Kyndryls feel included and welcomes people of all cultures, backgrounds, and experiences.
- Kyndryl's culture is built on kinship, empathy, and shared success.
- We offer a dynamic, hybrid-friendly culture that supports well-being and empowers growth.
Equal Opportunity
- Kyndryl welcomes people of all cultures, backgrounds, and experiences.
- Even if you don’t meet every requirement, we encourage you to apply.
- Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.