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About the Role
Partner with customers to build the future by providing equipment and rental solutions for commercial and residential projects. Foster customer relations to improve loyalty and satisfaction.
Responsibilities
- Greet customers and assist with inquiries, suggesting equipment and supplies.
- Write rental agreements and produce/process rental invoices.
- Perform customer credit checks and verify insurance availability.
- Communicate equipment and attachment availability to internal and external customers.
- Create service call sheets.
- Perform inventory control and security processes, including frequent counts.
- Check returning equipment for damage, record usage details, and prepare for billing.
- Follow up with customers to gather information for rental requests.
- Maintain knowledge of competitor practices and rental rates.
- Record all unfilled rental requests.
- Assist with equipment inspections, preparation for rental, and deliveries.
- Assist with dispatching drivers and communicating with vendors.
- Assist with loading and unloading equipment and attachments.
- Assist in the preparation of rental reports.
- Follow all safety policies, procedures, rules, and laws.
- Follow all Cresco Operational Procedures, quality control standards, and cash accounts procedures.
- Maintain punctual, regular, and predictable attendance.
- Educate customers on equipment use and demonstrate equipment.
- Operate company or personal vehicle occasionally to assist with job functions.
Requirements
- Working knowledge of equipment applications and transportation requirements.
- Proficiency with basic computer systems and software.
- Organizational skills and multi-tasking capabilities.
- A drug screen and background check is required.
Skills
- Customer service
- Communication
- Sales
- Inventory management
- Basic computer proficiency
- Organizational skills
- Multi-tasking
Location
- Northern California
Work Type
- Full-time
Experience Level
- Entry-level
Education Level
- High School Diploma or GED
Salary/Compensations
- $26.45 - $30.54 per hour
Benefits
- Competitive wages
- Generous benefits
- Promotional opportunities
About the Company
- Cresco Equipment Rentals and Peterson have partnered for over 90 years, shaping communities through their work on roads, bridges, hospitals, and more.
- They offer a family-oriented environment built on safety, winning, growth, and professional achievement.
- Cresco has 20 locations throughout Northern California, serving contractors and do-it-yourselfers.
- Their success is attributed to personalized customer service, honesty, integrity, hard work, social responsibility, cutting-edge equipment solutions, and their people.
Equal Opportunity
- Cresco Rental is committed to equal employment opportunity and affirmative action.
- Minorities, females, veterans, and individuals with disabilities are encouraged to apply.