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About the Role
Chart Industries designs and builds advanced cryogenic equipment. This role involves taking ownership of standard projects from order receipt through delivery, ensuring financial, schedule, quality, and customer satisfaction objectives are met. You will act as the primary customer interface and coordinate communications between internal functions.
Responsibilities
- Take full ownership of standard and repeatable projects from order receipt through delivery, ensuring financial, schedule, quality, and customer satisfaction objectives are met.
- Act as the primary customer interface, proactively managing communications, escalations, stakeholder expectations, and relationship health to ensure customer satisfaction and project success.
- Manage project schedules, milestones, budgets, reporting, and follow-up activities to ensure on-time delivery, margin protection, and early escalation of deviations to team leaders or supervisors.
- Coordinate communications between internal functions (engineering, supply chain, quality, logistics, sales).
- Apply project management processes and follow internal procedures in compliance with ISO 9001:2015 Quality Management System.
- Represent Howden, a Chart Industries Company, with professionalism and accountability.
- Support a culture of collaboration, learning and continuous improvement.
- Contribute to continuous improvement initiatives to enhance project flow and profitability.
Requirements
- 2-4 years of experience in project coordination, customer support, or operations in an engineering, industrial or similar environments.
- Demonstrated ability to manage multiple standard projects simultaneously with structured follow-through or lower-complex projects.
- High ethical standards, teamwork, and compliance with regulations.
- Strong organizational, time management, accuracy, and communication skills.
- Good problem-solving skills, with the ability to recognize when to escalate issues.
- Ability to travel on occasion, as required.
Skills
- Proficiency in Microsoft Office Suite
- Experience in ERP systems, preferably JD Edwards
- Exposure to project management methods
- Familiarity with rotating equipment & general air & gas handling industry
Location
- Buffalo, NY
- Medina, OH
- Tulsa, OK
Work Type
- Onsite
Experience Level
- 2-4 years
Education Level
- Bachelor’s degree in engineering or related field, or equivalent experience
Benefits
- Medical, dental and vision insurance
- Employer contributions to an HSA account
- Health Care and Dependent Care Flexible Spending Accounts (FSA)
- Company-paid short-term and long-term disability coverage
- Basic life insurance with the option to purchase supplemental individual, spouse and dependent child coverage
- Up to two weeks of paid family leave
- 401k retirement savings plan including a company match
About the Company
- Chart Industries designs and builds some of the world’s most advanced cryogenic equipment.
- Customers bring challenges that require solutions from concept and design to installation and commissioning.
- Solutions support a wide range of industries and applications, including launching rockets, delivering clean energy solutions, powering beverage carbonation, and enabling nitro coffee and ice cream.
- Chart offers competitive compensation, meaningful work, and development programs designed to grow future leaders.
- Howden is a Chart Industries Company.