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About the Role
LCCA is seeking a Deputy Registrar to support the leadership and delivery of high-quality Registry services, including programme administration, assessments, student records, academic governance, and student administration. This leadership role aims to strengthen services, systems, and controls, ensuring an excellent student experience and compliance with academic and regulatory requirements.
Responsibilities
- Support the leadership and effective delivery of Registry and student administration services.
- Deputise for the Head of Registry Services as required and provide senior Registry advice across the institution.
- Oversee key student lifecycle processes including enrolment, registration, progression, assessment and completion.
- Ensure assessment processes and boards are secure, accurate, fair, timely and auditable.
- Support the effective management of student records, Registry systems and data quality, integrity and governance.
- Contribute to statutory and regulatory reporting, management information, dashboards and institutional reporting requirements.
- Support timetabling and academic administration to enable effective teaching and assessment delivery.
- Ensure Registry operations meet the requirements of the OfS, validating partners, OIA, CMA and UKVI, where applicable.
- Support academic governance, collaborative provision and validating-partner requirements.
- Lead and contribute to Registry systems development, implementation, integration and continuous improvement.
- Maintain effective operational controls, risk management and data protection practices.
- Lead, manage and develop Registry colleagues, creating a culture of accountability, collaboration and continuous improvement.
- Provide guidance on academic regulations, policies and complex student administration matters.
- Build strong relationships across academic and professional services and with external stakeholders and partners.
Requirements
- Degree or equivalent relevant professional experience.
- Significant experience within Registry, student administration or a comparable HE professional service.
- Strong knowledge of UK Higher Education student administration, including enrolment, assessment, progression and completion.
- Strong understanding of academic regulations, assessment processes and academic governance.
- Good understanding of OfS requirements, student data, consumer protection and regulatory reporting.
- Experience managing or supervising teams within Registry or student administration.
- Strong understanding of student record systems, data governance and management information.
- Experience contributing to systems implementation, process redesign and service improvement.
- Experience working effectively with academic departments, Quality and other professional services teams.
- Ability to interpret regulations, policies and procedures and provide clear and practical advice.
- Strong organisational skills with the ability to manage complex and competing priorities.
- Excellent communication, influencing and stakeholder-management skills.
- A strong commitment to delivering an excellent student experience.
Skills
- Higher Education Registry professional experience
- Leadership skills
- Problem-solving skills
- Interpreting academic regulations
- Working with student data and systems
- Collaboration across academic and professional services
- Ensuring accuracy, compliance, and student focus in Registry services
Location
- London
- Multi-site
Work Type
- Full Time
- 12 month FTC
Experience Level
- Senior leadership role
- Significant experience across Registry or student administration services
Education Level
- Degree or equivalent relevant professional experience
- Postgraduate or professional qualification in Higher Education administration, management, governance or a related area (Desirable)
- Membership of a relevant professional body such as the Association of University Administrators (AUA) (Desirable)
Salary/Compensations
- Competitive salary
Benefits
- Annual leave entitlement
- Pension scheme
- Season Ticket Loan, subject to eligibility
- Employee wellbeing support
- Professional development and training opportunities
- Employee discounts and rewards
- Career development opportunities
- Staff networking and social activities
About the Company
- London College of Contemporary Arts is a dynamic Higher Education provider specialising in creative, business and contemporary education.
- Committed to delivering an inclusive, career-focused student experience that combines academic learning with the skills and experience students need for their future careers.
- Strong, scalable and student-focused professional services are central to LCCA's success as it continues to grow.
Equal Opportunity
- LCCA is committed to creating a diverse and inclusive working environment where colleagues and students feel respected, supported and able to succeed.
- The successful candidate will be expected to promote equality, diversity, inclusion and safeguarding, maintain high standards of professional integrity and ensure Registry services remain student-focused, fair and consistent.