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About the Role
As a Customer Assistant in Operations at M&S, you will be the backstage powerhouse of our stores, ensuring the shop floor stays full, clean, and ready for customers. This is a physically demanding, high-intensity role requiring speed, focus, and accuracy in managing stock and deliveries.
Responsibilities
- Manage stock and deliveries.
- Perform vital behind-the-scenes work to keep the shop floor stocked and clean.
- Track deliveries and manage stock efficiently using digital tools.
- Work across the wider store as needed, adapting to retail demands.
- Support colleagues across the store and work across functions.
- Adapt quickly to changing needs, from early morning deliveries to late-day stock shifts.
Requirements
- Must be 18 years of age or older.
- Must be digitally confident.
- Must be a team player.
- Must be flexible and adaptable.
Skills
- Stock management
- Delivery tracking
- Digital tool proficiency
- Adaptability
- Teamwork
- Speed and accuracy
Location
- In-store
Work Type
- Full-time
- Shift work
Experience Level
- Entry-level
Salary/Compensations
- £3.00 p/h unsocial premium for hours worked between 22:00-06:00
About the Company
- M&S is pushing boundaries to lead the industry into a greener, speedier, more inspiring digital era.
- M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers and suppliers.
- M&S is embarking on a business transformation to introduce innovative, new experiences to the retail world.
- M&S is revolutionising how it works and offering exciting opportunities.
Equal Opportunity
- Committed to an active Inclusion, Diversity and Equal Opportunities Policy.
- Happy to talk smart/flexible working.