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About the Role

This is a hands-on role for a natural problem solver focused on managing and improving regulatory compliance, child registration, and subsidy operations within a growing childcare organization. The role involves attention to detail, problem-solving, tracking information, and ensuring tasks are completed, while also coordinating projects and collaborating across departments. The position will also contribute to automation initiatives to enhance efficiency.

Responsibilities

Ensure applications, documentation, eligibility requirements, and renewals are handled accurately and on time.
Follow up on missing information, pending approvals, and unresolved issues.
Work directly with Registration and Subsidy teams to resolve problems and improve processes.
Maintain visibility into outstanding items and ensure they are followed through to completion.
Identify recurring issues and develop practical solutions to improve accuracy, efficiency, and the experience for families and internal teams.
Track required child health documentation, employee qualifications, licenses, certifications, renewals, and regulatory deadlines.
Research state specific requirements and translate them into practical procedures.
Review records, conduct audits, identify gaps, and follow through on corrective actions.
Address missing or expiring documentation before it becomes a compliance problem.
Maintain clear tracking and reporting so leadership can see what is complete, what needs attention, and what remains outstanding.
Identify where automation can make the biggest impact and work with appropriate teams to move improvements forward.
Learn existing workflows and identify repetitive tasks, inefficiencies, and opportunities for improvement.
Collaborate with each department's designated automation point person to evaluate, prioritize, and coordinate automation opportunities.
Help define requirements, clarify responsibilities, delegate action items, and coordinate next steps for automation projects.
Follow up with team members to monitor progress, resolve obstacles, and keep projects moving toward completion.
Review updated workflows to ensure they address the original problem and deliver the intended improvements.
Continue managing day to day operational issues while helping teams transition to more efficient processes.
Collaborate with Registration, Subsidy, Operations, HR, Finance and Business Transformation, and senior leadership to improve processes and support the organization's continued growth.

Requirements

Organized, resourceful, detail oriented, and comfortable balancing hands on work with project coordination.
Takes ownership, follows through, and looks for better ways to get things done.
Willing to dig into the details and resolve problems.
Able to coordinate projects, delegate tasks when appropriate, and hold people accountable for commitments.
Enjoys analyzing workflows and finding ways to simplify or automate repetitive work.
Able to manage multiple priorities, deadlines, and follow ups without losing track.
Comfortable with spreadsheets, databases, reporting tools, and learning new technology.
Communicates clearly and works effectively across departments.
Takes initiative and focuses on results.
Experience may include compliance, healthcare administration, registration or enrollment, subsidy or benefits administration, licensing, credentialing, auditing, operations, project coordination, or process improvement.
Childcare and multi-state regulatory experience are helpful, but not required.

Skills

Problem-solving
Detail-oriented
Project coordination
Process improvement
Automation
Spreadsheet proficiency
Database proficiency
Reporting tools proficiency
New technology adoption
Clear communication
Cross-departmental collaboration
Initiative
Results-focused

Location

Fishkill, NY

Work Type

In Person
Full Time

Experience Level

Commensurate with experience and qualifications

Salary/Compensations

$55,000 to $65,000 annually

Benefits

Employer paid childcare for children enrolled in our programs during your working hours.
Medical, dental, and vision insurance.
AFLAC supplemental plans.
401(k) for eligible employees.
Paid holidays, PTO, and sick leave.
On demand pay.
Career development and growth opportunities.

About the Company

Healthy Kids Extended Day Programs is a rapidly growing childcare organization operating across approximately 15 states, providing before and after school programs, summer programs, Early Learning Centers, and Universal Pre Kindergarten programs.
This is an opportunity to make a tangible impact in a growing organization. You'll solve real problems, improve processes, coordinate meaningful projects, and help build systems that can scale with our continued growth.
You'll work across departments and collaborate with senior leadership, including the CEO, while contributing to our mission of providing high-quality programs for children and families.
Our core values are Growth with Quality, Results with Heart and Integrity, and Prosperity with Purpose.
As a Certified Benefit Corporation, we're committed to making a positive difference in the communities we serve.

Equal Opportunity

Healthy Kids Programs is an equal opportunity employer.
We are committed to fostering diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Hiring decisions are based solely on qualifications, merit, and business needs.