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About the Role

Oversee the childcare subsidy program for Healthy Kids sites, ensuring families receive fast, friendly, and accurate enrollment support while streamlining administrative processes through technology and automation.

Responsibilities

Register new sites to accept subsidies.
Renew and maintain existing registrations.
Complete requests from state subsidy agencies.
Bill agencies and reconcile payments from parents and agencies.
Cultivate strong relationships with families through clear, responsive communication.
Collaborate with caseworkers to ensure seamless processes.
Utilize state subsidy systems like CCTA and Kinder Connect with proficiency.
Maintain accurate, thorough documentation for each child receiving assistance.
Demonstrate exceptional service and a commitment to making a positive impact.
Perform other duties as assigned.

Requirements

Excellent written and verbal communication skills.
Strong attention to detail and accuracy.
Comfortable learning and using digital systems and technology platforms.
Effective time management and ability to manage multiple priorities.
Team-oriented mindset with flexibility and adaptability.
High school diploma or equivalent.
Experience with childcare subsidy programs, public benefits navigation, enrollment services, case management, or family support services is preferred.
Experience using CRM systems, workflow tools, or process automation platforms is preferred.
Experience using AI tools or technology to improve administrative processes is preferred.
Ability to explain complex eligibility and documentation requirements in a clear and supportive manner is preferred.
Experience supporting families from diverse backgrounds is preferred.

Skills

CCTA
Kinder Connect
CRM systems
Workflow tools
Process automation platforms
AI tools

Location

Fishkill, NY

Work Type

In Person
Full time

Experience Level

Depending on experience

Education Level

High school diploma or equivalent

Salary/Compensations

$20-$22/hour

Benefits

Employer-Paid Childcare for children enrolled in our program on the days you work with us
Medical, Vision, and Dental Insurance
AFLAC Supplemental Plans
401(k) for eligible employees
Paid Holidays, Paid Time Off (PTO), and Paid Sick Time Off
On-Demand Pay
Career development and growth opportunities

About the Company

Healthy Kids Programs believes operational excellence and family experience go hand in hand.
Join a collaborative, growth-oriented team where your ideas can make a meaningful difference.
Healthy Kids Programs is a mission-driven, award-winning organization dedicated to providing accessible, high-quality childcare.
With 150+ locations offering Early Learning, Before & After School, and Summer Camp programs, we support families with safe, structured, and engaging experiences for children.
As a Certified Benefit Corporation, we are committed to creating positive impact while ensuring our team members feel valued, supported, and empowered to grow.

Equal Opportunity

Healthy Kids Programs is an equal opportunity employer.
We are committed to diversity, equity, and inclusion and prohibit discrimination based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.
Hiring decisions are based solely on qualifications, merit, and business needs.