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About the Role
As an Area Manager, you will lead and develop a group of stores with Store Managers to drive strong business results, operational excellence, and outstanding customer experience. You will be accountable for financial targets, monitor results, and act on KPIs to improve performance across your stores. You will drive local sales and executions of commercial activities in line with global strategies, while ensuring stores follow H&M standards, routines, and policies. You will lead, coach, and inspire Store Managers and store teams, setting clear priorities, empowering decision-making, and securing strong execution. You will recruit, develop, and secure succession for future store leaders, while strengthening an inclusive culture through feedback, leadership development, and consistent communication. You will partner with People, Expansion, Tech, Visual, and other support functions to solve challenges, support rollouts, and secure smooth, safe, and cost-efficient store operations.
Responsibilities
- Be accountable for financial targets, monitor results and act on KPIs to improve performance across your stores.
- Drive local sales and executions of commercial activities in line with global strategies, while ensuring stores follow H&M standards, routines and policies.
- Lead, coach and inspire Store Managers and store teams, setting clear priorities, empowering decision-making and securing strong execution.
- Recruit, develop and secure succession for future store leaders, while strengthening an inclusive culture through feedback, leadership development and consistent communication.
- Partner with People, Expansion, Tech, Visual and other support functions to solve challenges, support rollouts and secure smooth, safe and cost-efficient store operations.
Requirements
- Strong leadership and people development skills, with the ability to coach, empower and develop Store Managers and build high-performing teams.
- Strong commercial and analytical capabilities, with the ability to translate KPIs and business insights into clear priorities and actions across multiple stores.
- Strong communicators and collaborators who can solve problems, empower others and build high-performing teams.
- Comfortable working with retail systems and digital tools, with a growth mindset and a strong commitment to H&M values and customer experience.
Benefits
- Global employee discount, usable on all H&M Group brands in stores and online.
- H&M Incentive Program – HIP.
- Competitive local perks and benefits (may differ between employment type and countries).
About the Company
- H&M Group is a global company of strong fashion brands and ventures.
- Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions.
- We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
- We are made up of thousands of passionate and talented colleagues united by our shared culture and values.
- Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
Equal Opportunity
- We are committed to a recruitment process that is fair, equitable, and based on competency.