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About the Role
Customized Assistance Services (CAS) helps Human Resources Administration (HRA) clients with health and/or mental health problems achieve maximum functional capacity and self-sufficiency. CAS provides clinical expertise and recommendations to HRA in health, mental health, substance abuse, and vocational rehabilitation. The Administrative Director of Social Services NM-II oversees the Disability Services Program, responsible for designing, implementing, and coordinating a collaborative review process for Federal Disability Benefits and Medicaid Aid to the Disabled.
Responsibilities
- Oversee and manage program operations in two regions comprised of 14 city-wide locations to ensure efficient, high-quality delivery of eligibility determinations for disability reviews.
- Manage CAS’ Disability Services Program, including administrative oversight of two regions. Develop strategic plans, formulate goals, set priorities, delegate responsibilities, monitor progress, and ensure satisfactory performance.
- Serve as a primary liaison with SSA, OHA, HASA, FIA, MICSA, and other entities to inform them of program policies, procedures, and service delivery coordination.
- Perform administrative managerial functions including recruiting, promoting, rewarding, and evaluating staff.
- Ensure staff development through training and mentoring.
- Comply with the Agency’s employee discipline process and ensures the compliance of subordinate staff.
- Formulate and implement policies and procedures for the Disability Service Program to strengthen and enhance disability determinations.
- Meet regularly with designated We CARE vendor staff to ensure smooth collaboration with SSA initial applications and appeals.
- Direct analytical staff in data collection, analysis, and report preparation to inform policy and enhance program operations.
- Participate in labor/management meetings to comply with all policies and procedures related to the program.
Requirements
- Applicants must be permanent in the Administrative Director of Social Services Civil Service title, permanent in a comparable title eligible for 6.1.9 title change, or scored 100 and be immediately reachable on exam no. 1121.
Location
- Citywide
Work Type
- Full-time
Experience Level
- Managerial experience
- Administrative experience
Education Level
- Baccalaureate degree
Salary/Compensations
- USD 68214 - USD 223299
- $150,000+
About the Company
- Agency: HRA/DEPT OF SOCIAL SERVICES
- Job Category: Administration & Human Resources
Equal Opportunity
- The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.