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About the Role

At UBDS, we help organisations transform through cloud, cyber security, AI and digital innovation. As we continue to grow, we're looking for a Partner Alliances & Operations Manager to help strengthen and develop our technology partner ecosystem, with a particular focus on driving our relationship with Microsoft. This is a varied role combining relationship management, commercial awareness and operational delivery, offering the opportunity to work with leading technology organisations and play a meaningful part in our growth.

Responsibilities

Take day-to-day ownership of the Microsoft alliance, acting as a key point of contact for Microsoft stakeholders and internal teams.
Build and maintain relationships across Microsoft's partner, sales, technical, industry and specialist teams.
Develop a strong understanding of Microsoft's priorities, partner ecosystem and opportunities for collaboration.
Coordinate regular partner meetings, business reviews and joint planning activities.
Identify opportunities to strengthen UBDS's visibility, engagement and relationships within Microsoft.
Support the Head of Partnerships in developing relationships across our wider technology partner ecosystem.
Maintain clear partner plans, priorities and actions, ensuring opportunities are followed through.
Work closely with Sales, Marketing and technology teams to identify joint customer and go-to-market opportunities.
Connect UBDS stakeholders with relevant partner teams to support customer engagements and business development.
Help develop joint propositions, campaigns, workshops and partner-led initiatives.
Identify opportunities to leverage partner funding, expertise, resources and programmes.
Support the development of joint business plans and partner-facing materials.
Track partner-influenced opportunities and ensure agreed actions are progressed.
Coordinate partner events, networking opportunities and joint marketing activities.
Manage and coordinate Microsoft's partner programmes, designations, specialisations and accreditation requirements.
Work with internal teams to track certifications, customer evidence and other criteria required to maintain or strengthen our partner status.
Identify opportunities to access partner incentives, investment and funding.
Coordinate funding applications and monitor programme requirements, deadlines and benefits.
Support accreditation and programme management across our wider partner ecosystem.
Identify opportunities to simplify and automate programme tracking and reporting.
Develop and maintain effective processes that support the management of our technology partnerships.
Own and maintain the UBDS partner calendar, providing visibility of meetings, events, programme deadlines and planned activities.
Maintain partner relationship maps, action trackers and relevant reporting.
Work closely with our India operations team to coordinate partner administration, programme requirements and data management.
Produce regular updates on partner engagement, commercial opportunities and key priorities.
Ensure actions and commitments are clearly owned and delivered.
Identify opportunities to improve how we manage partnerships, using automation and technology wherever possible.

Requirements

Approximately 3–5 years of relevant experience within technology, consulting, partnerships, alliances or commercial operations.
Experience working with Microsoft or within its partner ecosystem.
Understanding of technology partnerships, vendor relationships or partner programmes.
Strong relationship-building and stakeholder engagement skills.
Commercial awareness and an interest in how partnerships contribute to business growth.
Excellent organisational skills, with the ability to manage multiple priorities and relationships.
Strong communication and presentation skills.
A proactive approach to identifying opportunities and driving actions forward.
Confidence working independently while collaborating across teams.
An interest in cloud, AI, data, cyber security and emerging technologies.
A mindset focused on continuous improvement, simplification and automation.
Familiarity with the Microsoft AI Cloud Partner Program, including designations, specialisations, incentives and co-sell opportunities.
Experience supporting joint go-to-market activities or partner-led commercial opportunities.
Experience managing partner accreditations, certifications or funding programmes.
Experience working with technology partners such as AWS, Databricks or Anthropic.
Experience working with distributed or international teams.
Experience using reporting, CRM or automation tools to improve operational processes.

Skills

Cloud
Cyber Security
AI
Digital Innovation
Relationship Management
Commercial Awareness
Operational Delivery
Stakeholder Engagement
Organisational Skills
Communication
Presentation Skills
Automation
Reporting
CRM

Location

London
Remote
Hybrid

Work Type

Hybrid
Full-time

Experience Level

Mid-level

Benefits

Training opportunities for personal development (technical, business acumen, methodologies)
Private medical cover for employee and spouse/partner via Vitality
Discretionary bonus based on personal and company performance
25 Days holiday, plus 1 day for Birthday and 1 day for work anniversary, in addition to UK bank holidays
Electric Vehicle leasing with salary sacrifice
Contributed Pension Scheme
Death in service cover

About the Company

At UBDS, we help organisations transform through cloud, cyber security, AI and digital innovation.
Our strategic technology partnerships are central to how we develop our capabilities, bring innovative solutions to market and deliver meaningful outcomes for our customers.
At UBDS Group our mission is to support entrepreneurs who are setting new standards with technology solutions across cloud services, cybersecurity, data and AI, ensuring that every investment advances our commitment to innovation, making a difference, and creating impactful solutions for organisations and society.
Professionals choose to grow their careers at UBDS Group for its reputation as a dynamic and forward-thinking organisation that is deeply committed to both innovation and employee development.
At UBDS Group, employees are given unique opportunities to work on cutting-edge projects across a diverse range of industries, exposing them to new challenges and learning opportunities that are pivotal for professional growth.
The Group’s culture emphasises continuous improvement, offering ample training programs, mentorship, and the chance to gain certifications that enhance their skills and marketability.
UBDS Group fosters a collaborative environment where creativity and innovation are encouraged, allowing employees to contribute ideas and solutions that have a tangible impact on the company and its clients.
This combination of professional development, a culture of innovation, and the opportunity to make meaningful contributions makes UBDS Group an attractive place for those looking to advance their careers and be at the forefront of technological and operational excellence.

Equal Opportunity

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.