Product Support Engineer at TTM Technologies | NY, US | Rezi

Product Support Engineer at TTM Technologies

Product Support Engineer

TTM Technologies · NY, US

Today

Product Support Engineer

TTM Technologies · NY, US

37 minutes ago
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About the Role

Overseeing technical, production, and cost reduction issues for production and legacy programs. Providing extensive support to product engineering, project management engineering, test engineering, quality engineering, and final assembly. Providing leadership within the group to meet production goals such as on-time delivery, cost, and scrap reduction.

Responsibilities

  • Provide support for redesign efforts.
  • Correlate expected performance with test results, perform data reduction, and present results clearly.
  • Understand manufacturing approach and limitations; support design engineering in evaluating new designs/prototypes before release.
  • Work with interns, test engineering, and engineering technicians on specific program tasks including test procedure development, test station development, and data reduction software.
  • Work independently or within a team environment to ensure project schedules are met.
  • Understand basic microwave component theory and practical realization as it relates to the DUT; possess basic knowledge of digital electronics to support production.
  • Support junior engineers in troubleshooting efforts.
  • Understand how the DUT interfaces with the test equipment.
  • Take ownership of internal and external customer issues and follow through to ensure a lasting service impression.
  • Gather and review internal data, recognize performance variation over time, and summarize for various audiences.
  • Provide training and guidance to interns, co-ops, and technicians.
  • Provide leadership in evaluating test issues in production, perform root cause analysis, and implement corrective actions.
  • Evaluate test data and provide direction to the test team.
  • Monitor and improve the test plan with respect to lead time and labor.
  • Review overall product line production and test issues to identify and mitigate production problems and feed lessons learned to appropriate staff for inclusion in design guidelines and standards.
  • Ensure product quality and reliability are maintained throughout production processes.
  • Work with Mechanical Engineering, Manufacturing and Process Engineering, and Quality Systems Engineering to develop appropriate long-term reliability and quality plans.
  • Comply with and support company policies and programs regarding safety, security, ISO, EEO, OSHA, and the Code of Ethics and Business Conduct.
  • Perform all other related duties as assigned.
  • Comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC.

Requirements

  • Ability to design experiments, analyze data, and conduct structured problem solving.
  • Must possess strong written and verbal communication skills to document technical specifications and furnish design review presentations.
  • Strong working knowledge of AutoCAD, HFSS, and circuit simulation tools.
  • Strong interpersonal and leadership skills.
  • Strong time management skills; ability to multitask and prioritize.
  • Strong computer skills, specifically Excel, PowerPoint, and Matlab.
  • Actively pursues opportunities to expand job-related knowledge.
  • Solid understanding of microwave theory including transmission-line concepts.
  • Familiar with equipment: Network Analyzer, Spectrum Analyzer, O-Scope, DC Supplies, DMM.
  • Ability to interface with customers and work in a multi-disciplinary team environment.
  • Proficient with at least one product line and knowledgeable with several others, with an understanding of product function, performance drivers, and the ability to troubleshoot.
  • Collect, summarize, review, and analyze data and develop appropriate solutions.
  • Takes full responsibility for assigned projects and tasks.
  • Must be a US Citizen or US Permanent Resident to access ITAR product and related technical data.
  • Must be able to identify ITAR product on the manufacturing floor.
  • Must recognize Foreign Person visitors by badge differentiation.
  • Must understand and follow authorization procedures for bringing foreign visitors into facilities (VAL).
  • Must understand Export and ITAR requirements for shipments leaving the US.
  • Must manage vendor approvals for ITAR manufacturing and services.

Skills

  • AutoCAD
  • HFSS
  • Circuit simulation tool
  • Excel
  • PowerPoint
  • Matlab
  • Microwave theory
  • Transmission-line concepts
  • Network Analyzer
  • Spectrum Analyzer
  • O-Scope
  • DC Supplies
  • DMM
  • Product function
  • Performance drivers
  • Troubleshooting

Location

  • US

Work Type

  • Full-time

Experience Level

  • 2+ Years Relevant Experience
  • Prior experience with automated test setups
  • Prior experience with troubleshooting of complex devices

Education Level

  • Bachelor Degree in Electrical Engineering

Salary/Compensations

  • $58,857 - $98,095

Benefits

  • Medical
  • Dental
  • Vision
  • 401k
  • Flexible spending accounts
  • Health savings accounts
  • Accident benefits
  • Life insurance
  • Disability benefits
  • Paid vacation
  • Holidays
  • Annual company bonus may apply
  • Quarterly company bonus may apply
  • Shift premium may be eligible for alternative shifts

About the Company

  • TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s).
  • TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.
  • Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer

Equal Opportunity

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.