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About the Role
Seasonal Sales Associates are responsible for delivering world-class service, achieving sales goals, and maintaining merchandising standards in a fun and fast-paced retail environment. Sales associates provide customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach.
Responsibilities
- Providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach.
- Following company guidelines when ringing up customers at the POS.
- Processing new product.
- Stocking shelves.
- Recovery of the sales floor.
- Cleaning throughout the store.
- Modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service.
- Greeting and welcoming every customer warmly and with enthusiasm.
- Understanding customer needs by asking open-ended questions.
- Explaining product features and benefits in relation to the customers’ needs by providing in-depth product knowledge.
- Suggesting additional items to build onto sales by utilizing effective selling techniques.
- Thanking the customer sincerely and inviting them to return and shop with us again.
- Being a TPS brand ambassador.
- Building customer loyalty by being friendly, attentive, and respectful of customers.
- Contributing to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.
- Supporting all sales efforts and initiatives across all business channels in an effort to maximize company sales.
- Consistently capturing accurate and valid customer information at the POS.
- Maintaining awareness of all current promotions and processing them correctly at the Point of Sale.
- Enthusiastically participating in training and development as required utilizing all training resources.
- Preparing incoming product for the sales floor by following instruction and guidance from supervisors.
- Merchandising product following company visual guidelines and visual standards.
- Performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines (select locations).
- Demonstrating a fundamental knowledge of computers, systems and programs relevant to the position.
- Maintaining store maintenance and cleanliness standards.
- Completing all other tasks as directed by store management in assigned time frame.
- Complying with all company policies and procedures.
Requirements
- Previous experience in specialty retail is preferred, but not required.
- Ability to work a flexible schedule to include nights, weekends, and holidays.
- Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.
- Possess an ability to work well in a team environment.
- Professional conduct, demeanor and attire, in compliance with company dress code.
- Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques.
Skills
- G.U.E.S.T. service approach
- Sales
- Merchandising
- Customer service
- POS Systems
- Microsoft Office
- Computers
- Systems
- Programs
Location
- Farmingdale, NY
Work Type
- Seasonal
- Retail
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $17.00 - $17.50 Hourly
Benefits
- Not specified
About the Company
- TPS Group Holdings, a family of brands including The Paper Store, Uncharted, and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise.
- Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile—creating spaces that spark joy with every visit.
Equal Opportunity
- TPS Group Holdings LLC is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.