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About the Role

The Security Officer II is responsible for maintaining a secure and protective environment at the Austin State Supported Living Center by observing and taking action and reporting incidents or security violations involving the residents and initiating emergency response as appropriate. Monitors alarms and surveillance cameras, patrols the buildings and grounds, checks badges or proper identification at facility gate/entrance, and handles after-hours emergency calls that would enhance the safety of facility residents, employees, and visitors.

Responsibilities

Monitors surveillance cameras for unauthorized persons, fires, and unusual occurrences.
Reports emergencies immediately upon discovery.
Reports abuse, neglect and/or exploitations allegations through proper channels if suspected during surveillance camera monitoring.
Conducts routine patrol of buildings and grounds taking appropriate action upon discovery of unauthorized persons or activities.
Responds to all fire alarms and investigates the cause of alarm, taking any emergency action if necessary.
Assists with fire drills and other proactive life safety checks.
Handles the dissemination and coordination of emergency responses and information, and notification to facility management and law enforcement personnel, if appropriate.
Assists in the apprehension of suspects, where reasonably possible, in cases of unauthorized entry, malicious mischief, or other violations.
Prepares timely and accurate documentation relative to emergencies and/or security violations.
Evaluates and makes recommendations for changes to security regulations.
Trains, coaches, and mentors new security officers as needed.
Attends and participates in all mandatory training.
Actively participates and/or serves in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.
Performs monthly fire extinguisher inspections in all buildings.
Identifies unfamiliar persons on campus and within the homes/buildings as captured on surveillance cameras and during routine patrols.
Ensures appropriate lighting for the safety of residents, staff, and visitors.

Requirements

Must possess valid Texas driver’s license or obtain it no later than 90 days after hire date.
Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure.
Eligible driving record required based on HHSC Fleet Management policy.
Must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks.
Males between the ages of 18 – 25 must be registered with the Selective Service.
All State Supported Living Center Employees are subject to Random Drug Testing.
Must be willing to work weekends and holidays.
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.
Applicants selected for hire may be required to pass background and other due diligence checks.

Skills

Knowledge of building or premises security.
Knowledge of use of surveillance equipment.
Knowledge of rules and regulations pertaining to building admissions and exits.
Knowledge of alarm devices.
Skill in oral and written communication.
Skill in writing incident and other investigative reports.
Ability to communicate with potentially aggressive residents, visitors, and employees.
Ability to patrol grounds, detect danger, and take appropriate action.
Physical ability to walk extensively, run occasionally, and assist in restraining during an emergency.
Ability to drive a state-vehicle.
Ability to prepare concise reports.
Ability to train others.
Ability to remain calm, reasonable, and react quickly in an emergency situation.
Skill in defusing potentially difficult situations.
Skill in monitoring and assessing situations and determining appropriate response.
Knowledge of basic traffic and parking regulations.

Location

Austin State Supported Living Center
AUSTIN

Work Type

Full time
Regular

Experience Level

Work experience in security, law enforcement, or military is preferred.
Work experience with people with intellectual or developmental disabilities or mental health issues is preferred.

Education Level

High School diploma, GED, or 12 months of work experience is required.

Salary/Compensations

$3,446.25 - $4,365.66 Monthly

Benefits

100% paid employee health insurance for full-time eligible employees
Defined benefit pension plan
Generous time off benefits
Numerous opportunities for career advancement

About the Company

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans.
At HHSC, your contributions matter, and we support you at each stage of your life and work journey.
The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems.
The centers provide campus-based direct services and supports at 13 centers located throughout the state.

Equal Opportunity

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability.