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About the Role

This position serves as the primary initial S:US contact point for Veterans and their families, delivering outreach and supportive services. It involves screening and assessing applicants, navigating them through the intake process, and providing essential supports to promote housing stability.

Responsibilities

Provide outreach through the distribution of materials, informational/educational presentations and marketing to community members and possible participants.
Address crowds of varying sizes and offer program presentations.
Provide resource and referral services to community members and possible participants, particularly for U.S. Department of Veterans Affairs services and entitlements, public benefits, and housing resources.
Develop, assess and monitor strategic outreach plan and resources in conjunction with SSVF staff and other SSVF programs.
Interface with representatives from referring agencies and partnering service providers to facilitate program services and referrals.
Assist program participants with accessing needed community services through the development of a referral network, referral and follow up.
Maintain a small caseload of SSVF participants in accordance with SSVF standards.
Assist with the development of Housing Stability Plans and follow-up re-certifications with participants.
Act as advocate for participants as appropriate; encourage and support self-advocacy.
Maintain a strong working relationship with colleagues and program managers.
Document all services in compliance with agency standards.
Work as a member of the social service team in the development of on-site and off-site socialization, educational, risk reduction and skill building activities with a view towards permanent housing stability.
Liaison to community-based services and groups including civic, social service, government, businesses, landlords and non-profit organizations.
Participate in ongoing individual supervision, team meetings, case conferences, division meetings and trainings.
Participate in SUS Veterans Service Fair(s) and other events.
Complete other tasks as assigned by manager.

Requirements

Must have an ability travel to outreach events and to engage Veterans in the field.
Willingness to travel across various locations regularly including homeless shelters and VA locations (up to 80% of the time).
Ability to work outside of normal business hours a plus, including Veterans Day and occasional weekend hours.

Location

In Person

Work Type

Full-time

Education Level

High School Diploma or equivalent

Salary/Compensations

USD $50,000.00/Yr. - USD $60,000.00/Yr.

Benefits

Health and wellness resources
Generous PTO
Professional development

About the Company

S:US is an equal opportunity employer.
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws.
S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals.
To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.