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About the Role

As an Implementation Specialist, you will play a critical role in crafting, configuring, operating, and improving our customers' Cohesity infrastructure. Your expertise will enable us to successfully implement data protection, file-sharing, operational recovery, and data security solutions.

Responsibilities

Utilize technical knowledge and business intuition to help Cohesity customers design and operate their data protection and data security solutions.
Work closely with customers to resolve technical obstacles and tackle unique challenges.
Foster effective communication and collaboration between customers and Cohesity's Engineering, Sales, Support, and Technical Marketing teams.
Proactively resolve any issues which could impact data recovery operations.
Identify opportunities for improvements or additional product sales.
Configure and improve operational reporting to ensure flawless performance.
Identify and address any issues that may affect data recovery operations.
Collaborate with technical teams to keep system software up to date and configured according to recommended standard processes.
Discover ways to improve products and increase customer satisfaction by identifying areas for improvement and additional sales opportunities.
Facilitate contract renewals by providing technical validation and reporting.
Develop and maintain positive relationships with key personnel in the customer’s organization.
Provide leadership and support for any data recovery or Smart-Files related issues.

Requirements

Considerable experience both implementing technical solutions and enabling others through training and documentation.
Experience in data center operations, working with change controls, change freeze windows, and interacting with internal support teams and external vendors is essential.
Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
Strong professional IT experience with significant hands-on expertise in data protection, backup/recovery, and secondary storage platforms.
Demonstrated hands-on experience designing, deploying, and optimizing Cohesity clusters and solutions in production environments.
Deep technical expertise in Cohesity architecture, including cluster design, storage domains, protection policies, data migration, and integration with third-party ecosystems.
Experience in Operating Systems – Linux, Windows.
Experience in Data Protection.
Experience in Server Virtualization (VMware, Hyper-V, Nutanix).
Experience in NoSQL, Oracle, SQL.
Experience in Data Migration.
Experience in BIOS level bootstrap OS installation.
Experience with Disks – SSD NVME, HDD, SSD M2.
Experience with 10 Gb / 25 Gb / 40 Gb / 100 Gb Network cabling.
Experience with Basic TCP/IP Networking – IPv4, DNS, NTP, Firewall.

Skills

Public Cloud Infrastructure (AWS, Azure, GCP)
Public Cloud Storage (AWS S3, AWS Glacier, Azure Blob)
Network Attached Storage (Isilon, NetApp)
Advanced Networking Options – IPv6, LACP, Tagged VLANs
Disaster Recovery/Business Continuity Planning
Data Replication
Data Compression and Deduplication
Other Database Types - Protection and Recovery
Scripting (bash, Python, PowerShell)
Automation using REST API
Experience using AI tools to develop and improve automation
Technical drawings using Visio, Lucidcharts, or similar
Hardware experience with qualified vendor systems: HPE, Cisco, Dell, Fujitsu & Lenovo
Project management skills including completion of objectives and progress communications
Strong verbal communication/presentation skills
Strong written skills and attention to detail
Ability to guide others and help make them successful with Cohesity
Self-starter with excellent organization and planning skills

Location

Remote
On-site

Work Type

Remote
On-site
Full-time

Experience Level

Significant hands-on expertise
Deep technical expertise
Considerable experience

Education Level

Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

Salary/Compensations

$137,360.00-$171,700.00

Benefits

Health and wellness benefits
Vacation
Paid holidays and refresh days
401(k) retirement plan
Life and disability insurance coverages

About the Company

Cohesity is a leader in AI-powered data security and management.
Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud.
Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.
Cohesity has been named a Leader by multiple analyst firms and has been globally recognized for Innovation, Product Strength, and Simplicity in Design.

Equal Opportunity

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or recruiting@cohesity.com for assistance.