Senior Operations Specialist, Order Management at Regeneron Pharmaceuticals | NY, US | Rezi

Senior Operations Specialist, Order Management at Regeneron Pharmaceuticals

Senior Operations Specialist, Order Management

Regeneron Pharmaceuticals · NY, US

Today

Senior Operations Specialist, Order Management

Regeneron Pharmaceuticals · NY, US

15 hours ago
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About the Role

Regeneron is seeking a Senior Supply Operations Specialist to manage the receipt and fulfillment of Clinical and Commercial product orders, ensuring timely patient access to medicines. This role involves facilitating batch disposition, managing tolling relationships, and coordinating cross-functionally to track and deliver orders, contributing to a science-driven organization making a difference to patients worldwide.

Responsibilities

  • Facilitate the site batch disposition process, participate in functional batch disposition meetings, and drive batch-impacting events toward closure to ensure timely disposition of internal and external batches
  • Act as the key point of contact for tolling relationships with external partners, implementing Regeneron’s toll manufacturing processes and maintaining business relationships to ensure efficient product delivery against required schedules
  • Manage PO and order ticket acknowledgment and acceptance processes within agreed timelines; monitor key milestones, identify risks, and coordinate cross-functional mitigation plans to maintain timelines and minimize delays
  • Work closely with cross-functional teams including Supply Chain, DP Manufacturing, CMC-PM, Pack and Label, Finance, Tax, Quality, and Warehouse and Logistics to track and execute incoming customer orders
  • Establish and manage key business intelligence reports to accurately communicate order status from receipt through implementation; facilitate meetings with customers and stakeholders to review pipeline status
  • Enable continuous cross-site alignment between Rensselaer and Raheen, conducting gap analyses and driving actions to remove identified misalignments
  • Ensure effective, accurate, and timely communication of order status, constraints, and mitigation plans to internal functional areas; report risks and follow proper escalation paths as necessary

Requirements

  • Bachelor’s degree in Business, Supply Chain Management, or a Science discipline
  • 5+ years of Supply Chain Management experience
  • Pharmaceutical or biotechnology experience a plus
  • Proficiency in MS Office, Excel, Oracle, PowerPoint, and Access Database
  • Lean/Continuous Improvement knowledge a plus
  • APICS certification a plus

Skills

  • MS Office
  • Excel
  • Oracle
  • PowerPoint
  • Access Database
  • Lean/Continuous Improvement
  • APICS certification

Location

  • Troy, New York

Work Type

  • Onsite
  • Monday - Friday 8am - 4:30pm

Experience Level

  • Senior

Education Level

  • Bachelor's degree

Salary/Compensations

  • $78,700.00 - $128,700.00

Benefits

  • Annual bonuses or other incentive plans
  • Equity awards
  • Pension or retirement benefits
  • 401(k) company match
  • Health and wellness programs
  • Fitness centers
  • Insurance benefits (e.g. medical, dental, vision, life and disability)
  • Paid time off
  • Family support benefits

About the Company

  • Regeneron uses science and innovation to develop life-changing medicines for people with serious diseases.
  • We are committed to building a workplace with an inclusive culture.
  • Regeneron offers a competitive and comprehensive total rewards package.

Equal Opportunity

  • Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law.
  • Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.