Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Senior Platform Trust and Safety Engineer role.
Rezi rewrites your resume against Salesforce's job description. Free.
Tailor your resume to this Senior Platform Trust and Safety Engineer role.
Rezi rewrites your resume against Salesforce's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Senior Platform Trust and Safety Engineer posting at Salesforce — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Senior Platform Trust and Safety Engineer posting at Salesforce — free, in seconds.
About the Role
Salesforce is seeking a Platform Trust and Safety Engineer dedicated to identifying and stopping abusers who commit fraud, phishing, and account takeover, or who otherwise use our services to make the internet a hostile space. The Platform Defense and Safety (PDS) team detects and responds to malicious user activity, misuse, abuse, fraud, and crime.
Responsibilities
- Review, triage, and respond to external and internal abuse reports across Core CRM and Marketing Cloud, with an eye toward expanding into new products
- Build and tune detection and response rules in Splunk, and author and maintain automated response playbooks
- Partner with our Office of Ethical Usage and Legal teams — including on regulatory reporting such as the EU Digital Services Act (DSA) — to keep our platforms free of malicious content
- Identify and document anti-abuse tooling requirements for engineering teams, and evaluate third-party vendor tools to close detection gaps
Requirements
- Extensive experience in information security roles involving platform abuse, threat intelligence, incident response, or threat detection
- Experience managing security or abuse investigations end to end: triage, evidence collection, risk assessment, containment, escalation, and closure
- Specialization in at least one of: log analysis, file-level forensics, or data mining
- Experience authoring detection rules using languages such as YARA or Splunk SPL, and comfort working from a command line
- Track emerging trends in digital crime, merchant fraud, and abuse of AI/agentic capabilities
- Write and maintain clear playbooks, SOPs, and postmortems that drive continuous improvement
- Collaborate easily across teams — including Product Security Advisors, engineering, and product teams — and can contribute to platform abuse threat modeling
- Comfortable participating in an on-call rotation
- A related technical degree required
Skills
- Splunk
- YARA
- Splunk SPL
- Git/GitHub
- Salesforce platform (Cases, SOQL)
- Threat intelligence
- Workflow orchestration
- Automation platforms (e.g., Temporal)
Location
- San Francisco
- New York City
Work Type
- Full-time
Experience Level
- Extensive experience in information security roles
- Extensive experience using Splunk for detection engineering and SPL rule authoring
- Experience with threat intelligence tools or teams
- Experience with workflow orchestration or automation platforms
- Experience in a customer-facing role (Support, Sales Engineering, etc.)
- Experience handling evidence, privacy, data retention, and regulatory considerations relevant to security investigations
- Experience analyzing large, complex data sets
Education Level
- A related technical degree required
Salary/Compensations
- $148,500 - $223,900 annually
- $178,900 - $246,000 annually in select cities within the San Francisco and New York City metropolitan area
Benefits
- Time off programs
- Medical
- Dental
- Vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- Salesforce's platforms — including Core CRM and Marketing Cloud — let companies build, deliver, monitor, and scale their engagement with customers globally.
- The Platform Defense and Safety (PDS) team detects and responds to malicious user activity — misuse, abuse, fraud, and crime — that occurs even when our systems are working as designed.
- Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- Salesforce believes in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.