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About the Role
The Social Media Manager is accountable for the social media presence of Johnson Controls' senior executives, primarily on LinkedIn. This role involves developing executive social strategies, writing in authentic executive voices, and managing the entire social media lifecycle from planning to measurement.
Responsibilities
- Build and maintain social strategies for senior leaders, aligned with company priorities, enterprise narrative, leader roles, audiences, and voice.
- Serve as a trusted advisor to executives and chiefs of staff, providing clear recommendations.
- Write posts, articles, comments, and short-form video scripts in distinct executive voices.
- Interview leaders to capture authentic perspectives and balance company promotion with personal insight.
- Translate company news, business results, customer milestones, and leadership viewpoints into engaging social content.
- Own a unified editorial calendar across executives, aligned with key company events and priorities.
- Manage scheduling, publishing, account administration, agency or freelance support, and coordination with company channels.
- Manage the review and approval path with Legal, Investor Relations, and the Disclosure Committee.
- Monitor conversations involving company leaders and Johnson Controls, escalate emerging issues, and coordinate executive social responses.
- Manage comments and community engagement within agreed guidelines.
- Define and report on key social media metrics, including reach, engagement, follower growth, sentiment, and share of voice.
- Use performance insights to continually improve content, timing, and executive social strategies.
- Maintain secure account access, multi-factor authentication, and delegated permissions.
- Document executive voice guides, workflows, and records.
- Maintain trained backup coverage to support continuity.
Requirements
- Bachelor’s degree in communications, journalism, marketing or a related field, or equivalent experience.
- 6+ years of experience in social media, executive communications, corporate communications, journalism or a related field.
- Experience writing for senior executives.
- Exceptional writing and editing skills, with demonstrated ability to write authentically in different leaders’ voices.
- Working knowledge of disclosure and compliance considerations for public-company executives, including Regulation FD, quiet periods and material nonpublic information.
- Hands-on command of social media management, analytics and listening tools such as Sprout Social, Hootsuite and LinkedIn analytics.
- Ability to handle sensitive information with discretion, exercise sound judgment and operate calmly in fast-moving or high-visibility situations.
- Demonstrated strength in executive partnership, business storytelling, data-informed decision-making, editorial planning and disciplined execution.
- Strong cross-functional collaboration skills and sound disclosure and reputational judgment.
- Experience managing social media for a C-suite leader at a large, global public company.
- Background in B2B, industrial, technology or building-technology sectors.
- Experience with issues and crisis communications, LinkedIn thought leadership, employee advocacy and paid amplification.
- Fluency with AI-enabled drafting and workflow tools, supported by strong human review, governance and authenticity safeguards.
- Experience with content creation and design tools, including Adobe Creative Suite applications such as Photoshop, Illustrator and InDesign, or similar platforms.
Skills
- Social media management
- Executive communications
- Corporate communications
- Journalism
- Writing
- Editing
- Authentic voice creation
- Disclosure and compliance
- Sprout Social
- Hootsuite
- LinkedIn analytics
- Discretion
- Judgment
- Executive partnership
- Business storytelling
- Data-informed decision-making
- Editorial planning
- Disciplined execution
- Cross-functional collaboration
- Reputational judgment
- Issues and crisis communications
- LinkedIn thought leadership
- Employee advocacy
- Paid amplification
- AI-enabled drafting
- Content creation
- Design tools
- Adobe Creative Suite
- Photoshop
- Illustrator
- InDesign
Location
- Remote
Work Type
- Hybrid
- Remote
- Full-time
Experience Level
- 6+ years of experience
Education Level
- Bachelor’s degree in communications, journalism, marketing or a related field, or equivalent experience.
Salary/Compensations
- $135,000 - $150,000
Benefits
- Competitive salary and bonus opportunity
- Comprehensive benefits package
- Opportunities for professional development and career growth
- Collaborative, high-impact environment with exposure to senior leadership
- Opportunity to shape executive thought leadership and Johnson Controls’ presence on social media
About the Company
- Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization.
- The company helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
- For more than 140 years, Johnson Controls has delivered performance where it really matters.
- Backed by advanced technology, lifecycle services and an industry-leading field organization, Johnson Controls elevates customer performance, turns goals into real-world results and helps move society forward.
Equal Opportunity
- Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
- To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.
- If you are an individual with a disability and you require an accommodation during the application process, please visit here.