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About the Role
As an HPC Operations Engineer at NVIDIA, you will ensure the flawless operation of our high-performance computing (HPC) environment, supporting semiconductor build and advanced engineering workflows. You will help develop the future of computing in an innovative and encouraging environment.
Responsibilities
- Provide first-line support for HPC users across scheduling, compute, storage, and access-related issues.
- Troubleshoot job failures, scheduler errors, resource constraints, and performance concerns, driving issues to resolution or appropriate customer concern.
- Perform triage of infrastructure incidents, gathering diagnostics and advancing to subject matter experts (SMEs) when issues extend beyond defined ownership.
- Monitor system health, queues, node status, and service availability to ensure stable daily operations.
- Complete established operational procedures for maintenance, patching, and configuration updates.
- Develop and maintain operational documentation, runbooks, knowledge base articles, and guidelines for users and internal teams.
- Contribute to improving team processes by identifying recurring issues and proposing practical workflow refinements.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience.
- 2+ years of experience supporting Linux-based production environments.
- Solid Linux systems administration fundamentals (RHEL/CentOS and/or Ubuntu).
- Ability to troubleshoot technical issues methodically and determine when a customer concern requires attention.
- Experience interacting directly with users in a technical support or operations role.
- Strong written communication skills with the ability to produce clear documentation and procedural guides.
- Demonstrated ability to follow established processes while maintaining attention to detail.
Skills
- Bash scripting
- Python scripting
- LSF workload scheduler
- Slurm workload scheduler
- NFS
- automounter
- LDAP
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Level 2
- Level 3
Education Level
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience.
Salary/Compensations
- 124,000 USD – 195,500 USD for Level 2
- 152,000 USD – 241,500 USD for Level 3
Benefits
- Equity
- Benefits package
About the Company
- NVIDIA offers highly competitive salaries and a comprehensive benefits package.
- We have some of the most forward-thinking and hardworking people in the world on our team and our collaborative talent continues to drive NVIDIA's growth.
- We are seeking creative and independent engineers with real passion for technology!
Equal Opportunity
- NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer.
- As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.