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About the Role
The Director, Retirement Strategy will shape the growth and transformation agenda for the U.S. and Canada Retirement businesses, translating strategic objectives into actionable priorities and quality execution. This role strengthens connectivity between Retirement, Wealth, and broader Manulife capabilities to make decisions easier and lives better for customers. It offers broad exposure to senior leaders, complex strategic priorities, and enterprise-wide initiatives, enabling deep expertise and influence over the future of Global Wealth & Asset Management (GWAM).
Responsibilities
- Shape and advance the strategic agenda for the U.S. and Canada Retirement businesses by identifying growth opportunities, strategic risks, and value-creation initiatives.
- Develop strategies that strengthen the Retirement businesses and deepen connectivity with Wealth and broader Manulife capabilities.
- Translate strategic objectives into clear priorities, align discretionary spending with those priorities, and support business readiness for execution.
- Partner across GWAM, Finance, Transformation, and Business Operations to drive cross-functional collaboration, monitor delivery, and recommend interventions or pivots where required.
- Apply competitive and market intelligence to ensure strategic goals are aspirational, achievable, and responsive to industry dynamics.
- Develop clear, decision-oriented materials for the Board of Directors, Executive Leadership Team, Transformation Delivery Team, and other senior audiences.
- Lead strategic projects and support other GWAM priorities as business needs evolve.
Requirements
- 8–10 years of relevant, progressively senior experience in strategy, transformation, financial services, or a related field.
- Strong business, strategic, critical, and analytical thinking, with the ability to translate complex issues into practical solutions.
- Demonstrated ability to lead through influence and drive collaboration, accountability, and innovation in a matrixed organization.
- Proven ability to manage multiple priorities, exercise sound judgment, and deliver results in a dynamic environment.
- Superior written and verbal communication skills, including experience preparing materials for senior executive audiences.
Skills
- Strategy development
- Transformation
- Financial services
- Business analysis
- Strategic thinking
- Critical thinking
- Analytical thinking
- Problem-solving
- Leadership through influence
- Collaboration
- Accountability
- Innovation
- Matrixed organization management
- Priority management
- Judgment
- Results delivery
- Dynamic environment adaptation
- Written communication
- Verbal communication
- Executive presentation preparation
- Competitive intelligence
- Market intelligence
- Cross-functional partnership
- Monitoring delivery
- Intervention recommendation
- Pivot recommendation
Location
- Toronto, Ontario
Work Type
- Hybrid
Experience Level
- 8-10 years of relevant, progressively senior experience
Salary/Compensations
- $145,130.00 CAD - $195,130.00 CAD
Benefits
- Opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
- Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage.
- Adoption/surrogacy and wellness benefits.
- Employee/family assistance plans.
- Retirement savings plans (including pension and a global share ownership plan with employer matching contributions).
- Financial education and counseling resources.
- Generous paid time off program including holidays, vacation, personal, and sick days.
- Full range of statutory leaves of absence.
About the Company
- Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
- Global Wealth & Asset Management is a key growth segment for Manulife, operating across Retail, Wealth, Retirement and Institutional channels in North America, Asia and Europe.
Equal Opportunity
- Manulife is an Equal Opportunity Employer.
- At Manulife/John Hancock, we embrace our diversity.
- We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
- We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
- It is our priority to remove barriers to provide equal access to employment.
- A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.
- All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.
- To request a reasonable accommodation in the application process, contact hr@manulife.com.