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About the Role
This is a commercial role focused on growing partner accounts, building relationships, and increasing revenue through plan upgrades and renewals. You will manage a portfolio of active providers, turning them into growing partners by securing renewals and maximizing account potential.
Responsibilities
- Manage a portfolio of existing providers and serve as their primary point of contact.
- Actively drive plan upgrades and increased utilization of the SaaS solution.
- Secure renewals and identify potential churn before it occurs.
- Manage your SaaS book cleanly in HubSpot, focusing on accounts with the greatest leverage.
- Utilize modern tools and AI (HubSpot, Make, ChatGPT & Co) for efficient and smart work.
- Contribute to the team by sharing learnings and collectively improving processes.
Requirements
- Minimum of 1-2 years of full-time professional experience, ideally in Account Management, Sales, or Customer Success.
- Commercial mindset with the ability to identify growth opportunities within accounts.
- Strong relationship-building skills, confidence on the phone, and clear communication.
- Structured and data-driven work approach with effective book management.
- Desire to take ownership of your accounts.
- Willingness to work in the office for direct collaboration and quick decision-making.
- German language proficiency at C2 level.
- Business-fluent English.
Skills
- Account Management
- Sales
- Customer Success
- Commercial Thinking
- Relationship Building
- Phone Communication
- Structured Work
- Data-driven Work
- HubSpot
- Make
- ChatGPT
Location
- Berlin
Work Type
- Office-first culture
Experience Level
- 1-2 years
Salary/Compensations
- Attractive base salary
- Performance-based bonus (approx. 30% on top at 100% target achievement)
Benefits
- Employee shares in konfetti
- Vacation that grows with tenure (25 days base + 1 day per year, up to 30 days)
- Half-day off on Christmas Eve and New Year's Eve
- 50% discount on all workshops and experiences
- Exclusive corporate benefits and discounts with numerous partners
- Subsidy for the Deutschlandticket
- Discounted membership at Urban Sports Club
- Team events
- Structured onboarding with a personal buddy
- Learning & Development Program
- Regular 1:1 sessions and open feedback rounds
- Independent projects and scope for ideas from day one
About the Company
- Konfetti is the booking platform and software for local workshops.
- Founded in April 2021, the company has continuously developed its product and collaborates with over 2,500 providers.
- Konfetti offers more than 12,000 experiences in Germany, Austria, and online.