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About the Role
The Operations Manager will own end-to-end market operations, leading a team, achieving key performance metrics, and driving continuous improvement. This role is for a proactive operator who excels in fast-paced, ambiguous settings and solves problems from first principles. You will manage daily execution while seeking opportunities to scale processes, boost efficiency, and improve the driver and passenger experience. Success hinges on a strong drive for action, data-driven decisions, and talent development with accountability.
Responsibilities
- Own and drive end-to-end depot operations, exceeding performance metric goals.
- Manage costs and performance for all ops team members, ensuring a lean, high-output team.
- Oversee all aspects of fleet operations, including vehicle health, onboarding, and maximizing uptime.
- Utilize a first-principles, analytical approach to solve real-world problems and deliver results.
- Inspire and develop high-performing teams through coaching, feedback, and accountability.
- Identify and execute high-impact projects to improve efficiency, scalability, and customer experience.
- Foster a culture of action and operational excellence for quick problem identification and resolution.
- Continuously challenge the status quo by automating, streamlining, or rethinking processes for scalability.
- Develop a deep understanding of business needs to align departments and ensure accountability from strategy to execution.
- Relentlessly pursue operational improvement using data and feedback loops to refine the market's roadmap.
Requirements
- Bachelor’s degree in Business Admin, Supply Chain, Logistics, Engineering, or a related field.
- 5+ years of experience in operations, logistics, or fleet-based startups with proven execution, problem-solving, and performance management in fast-paced environments.
- 3+ years of direct people leadership experience, including hiring, coaching, and accountability for outcomes in hourly or shift-based workforces.
- Proven experience managing fleet operations, focusing on maximizing vehicle uptime, utilization, and operational efficiency.
- Strong analytical skills to identify bottlenecks, prioritize initiatives, and drive continuous improvement using data.
- Exceptional communication skills for aligning field teams and HQ stakeholders.
- Builder mindset with a product orientation, eager to create systems and improve workflows.
- Self-directed operator with a high sense of ownership, comfortable with ambiguity and quick to act on insights.
Skills
- Operations Management
- Logistics Management
- Fleet Operations
- People Leadership
- Data Analysis
- Process Improvement
- Cross-functional Collaboration
- Problem-Solving
- First Principles Thinking
- Performance Management
- Scalability
Location
- San Francisco
Work Type
- Onsite
Experience Level
- 5+ years of experience in operations, logistics, or fleet-based startups
- 3+ years of direct people leadership experience
Education Level
- Bachelor's degree in Business Admin, Supply Chain, Logistics, Engineering, or a related field
Salary/Compensations
- $115,000 - $134,000 per year
Benefits
- Medical, Dental, Vision, Disability, and Life Insurance
- Flexible Spending Account / Health Savings Account Options
- 401(k)
- Equity
- Sick Time, Unlimited Flexible Time Off, and Paid Holidays
- Paid Parental Leave
- Pre-Tax Commuter Benefit Plan
- Team lunch every Tuesday and Thursday
About the Company
- Atoms is building Physical AI—real-world robots for industries like food, mining, and transport, aiming to make physical operations more intelligent, efficient, and scalable.
- The company integrates hardware, software, AI, operations, manufacturing, and real estate to deploy and operate robots in real environments.
- Atoms believes the next great technology companies will transform physical systems, not just information.
- The company is driven by invention and continuous change, constantly reimagining industries and operations.
Equal Opportunity
- Atoms accepts applications on an ongoing basis.