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About the Role
In this role, you own SAP delivery for some of North America's most complex enterprise accounts. You hold full accountability for program outcomes — from delivery strategy to financial performance. Your role spans executive relationship ownership, program portfolio governance, and SAP business development. You set the standard for how delivery gets done.
Responsibilities
- Set and own delivery strategy, program governance, and quality frameworks across the full program lifecycle.
- Lead Steering Committees and Business Reviews at C-suite level – keeping stakeholders accountable to program commitments.
- Manage stakeholder conflict, risks and issues — resolving disagreements across SAP, customer, and partner teams and mitigating risks and issues
- Own program financial performance — balancing profitability with delivery quality and long-term customer outcomes.
- Lead account growth — identifying commercial opportunities and supporting services and license sales cycles.
Requirements
- Enterprise delivery leadership and executive presence to engage at program level.
- Experience leading teams of project managers and delivery partners across complex, multi-workstream SAP programs.
- Ability to plan with precision and execute consistently, keeping programs on track across their full lifecycle.
- Skill in navigating stakeholder conflict with clarity, finding common ground and keeping delivery on course.
- Extensive project management experience covering governance, financial accountability, and risk management across multi-year SAP programs.
- Track record of owning C-suite relationships across SAP's most complex delivery programs.
- Hands-on knowledge of SAP delivery tools — Application Lifecycle Management (ALM), LeanIX, Signavio, and Agile methods.
- Hands-on agentic AI practice — evaluating outputs for quality, driving adoption, and applying AI-assisted automation.
- English fluency required.
- French bilingualism preferred.
Skills
- SAP delivery tools
- Application Lifecycle Management (ALM)
- LeanIX
- Signavio
- Agile methods
- Agentic AI practice
- AI-assisted automation
Location
- Northeast-Canada
Work Type
- Full-time
Experience Level
- Enterprise delivery leadership
- Program level engagement
- Extensive project management experience
- Multi-year SAP programs
- C-suite relationship ownership
Education Level
- Degree in business or project management, or equivalent experience
- Certifications in SAP project management, change management, or AI
Benefits
- Variable incentive opportunities
- Additional benefits
- SAP North America Benefits
About the Company
- With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
- As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology.
- For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
Equal Opportunity
- SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
- At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
- We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.