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About the Role
We are looking for an AV Project Manager who is passionate about AV, a dynamic and highly organized self-starter, and isn’t afraid of rolling up their sleeves in order to get the job done on time. They can handle all aspects of successfully executing AV integration projects, but aren’t micromanagers. They know how to delegate responsibilities efficiently, and their written and verbal communication skills are second to none.
Responsibilities
- Serve as the primary liaison between clients and technical operations staff
- Manage project timelines, specifications, and budgets while ensuring all documentation is accurate and up to date
- Maintain clear and consistent communication with clients throughout the project lifecycle
- Lead and motivate project teams, oversee training and performance, and delegate tasks effectively
- Support national account projects and coordination
- Oversee multiple job sites across various locations simultaneously
- Assist AV installation teams with project execution, including installation, programming, and punch list completion
- Perform other duties as assigned to support project success
Requirements
- A/V Install and Project Management: At least 5 years.
- Knowledge of the AV industry, as you will be the main POC for our clients and employees, while the AV/Conference solution is being implemented.
- Customer Service Experience: A must!
- Attitude and Aptitude: Are key! We need someone who is eager to learn and comes to work ready to tackle any situation.
- Communication: Very important! You will be working and communicating with clients and different departments within the company. Lines of communication must be clear, concise, and open in order for the process to run smoothly.
- You can work independently with minimal guidance, but aren’t afraid to ask the right questions when you need help.
- You have strong verbal and written communication skills, and can be the face of our company to our clients.
Skills
- AV integration projects
- Written communication
- Verbal communication
Location
- Austin - Austin, TX
Work Type
- Up to 25% Travel
Experience Level
- At least 5 years
Education Level
- Associates degree is preferred, but not required
Salary/Compensations
- $75000.00 - $125000.00
- $70,000 - $120,000+ (DOE)
Benefits
- Employer-matched medical and dental insurance (available after 60 days of employment)
- Employer matched 401K up to 3% (after 6 months of employment)
- Bonus eligibility that is based on a results-oriented incentive plan (after 3 months of employment)
- A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon your first day of employment
- Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
- Cell phone reimbursement plan.
- Long- and Short-Term Disability 100% paid by CTI.
- Life Insurance 100% paid by CTI.
About the Company
- CTI has been a leading audiovisual since we began in 1988.
- Our mission simple: to provide a fantastic customer experience.
- At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold.
- If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI.
- We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology into everything they do.
- This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions.
Equal Opportunity
- CTI is an equal opportunity employer.
- We do not and shall not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations.
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire