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About the Role
As a Security Officer at Glens Falls Hospital, you will be a vital presence ensuring the safety of patients, staff, and visitors. Your role extends beyond monitoring to actively protecting the hospital environment and assisting those within it.
Responsibilities
- Patrol hospital buildings and grounds, staff visitor check-in stations, and guide individuals through Emergency Department metal detectors.
- Respond to calls for assistance from medical staff, escort visitors, and provide minor roadside assistance.
- Utilize communication and de-escalation skills to manage aggressive, upset, or confused individuals.
- Assist clinical staff during high-risk patient situations, handle emergency codes promptly, and collaborate with local law enforcement.
- Log and secure patient valuables, manage confidential shift reports, and oversee the respectful release of remains.
- Complete required annual New York State security training, crisis intervention courses, and emergency drills.
Requirements
- High School Diploma or GED required.
- Security Experience preferred.
- Active New York State Security Guard Certification.
- Valid driver's license.
- Ability to read and interpret safety rules and policies/procedures.
- Ability to write routine reports and correspondence.
- Ability to project a professional image, be friendly, personable, and alert to customer needs.
- Ability to communicate effectively with all individuals in a friendly, positive manner, potentially in adverse situations.
- Ability to defuse possible violent situations.
- Basic math skills including addition, subtraction, multiplication, division, and computation in all units of measure.
- Ability to solve practical problems and handle various variables related to security.
- Ability to use and learn computers.
- Ability to balance multiple tasks and priorities.
- Ability to walk stairs, stand for long periods, and respond quickly to codes.
Skills
- Communication
- De-escalation
- Customer Service
- Problem-Solving
- Computer Proficiency
- Time Management
Location
- Glens Falls
Work Type
- Full-time
- Part-time
Experience Level
- Commensurate with experience
Education Level
- High School Diploma or GED
Salary/Compensations
- $21.00 to $30.50 per hour
Benefits
- Competitive benefits offerings available to active, full-time and part-time employees working at least 30 hours per week.
About the Company
- Our mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.
- Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George.
- Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital!
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.