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About the Role
Wait Staff plays an important role in creating a welcoming, safe, and positive dining experience for residents. The role requires a strong understanding of meal service, including taking and accurately fulfilling resident meal selections, describing menu offerings, plating and delivering meals promptly, and providing friendly, respectful customer service. Wait Staff are also expected to maintain high standards of cleanliness, organization, sanitation, and presentation throughout the dining and food service areas. Success in this position requires reliability, teamwork, attention to detail, and a consistent commitment to resident safety and well-being.
Responsibilities
- Serve meals that are appetizing in appearance and meet established serving etiquette and departmental standards.
- Take and accurately fulfill resident meal selections while maintaining knowledge of menu offerings and ingredients.
- Provide residents with friendly, courteous, and responsive customer service.
- Deliver meals to residents promptly and accurately as ordered.
- Plate and prepare resident meals, including soup, bread, salad, dessert, and beverages.
- Set up tables, carts, dining rooms, and place settings according to departmental standards.
- Distribute and collect menus and assist with verifying the accuracy of menu selections and meal preparation.
- Assist with daily cleaning schedules and maintain dining rooms, serving pantries, food preparation areas, dish rooms, and other assigned workspaces.
- Sweep, vacuum, and mop as directed while keeping work areas clean, dry, organized, and free of hazards.
- Perform dishwashing and sanitation procedures for dishes, pots, pans, utensils, and other food service equipment.
- Transport soiled utensils and dishes to the appropriate wash area and return clean items to their proper storage locations.
- Maintain adequate supplies of dishes, pots, pans, utensils, and other necessary items for each meal and the following meal service.
- Remove garbage and trash promptly and maintain a safe and sanitary work environment.
- Assist other staff members as needed or directed to support efficient meal service.
- Perform other duties as assigned.
- Consistently adhere to the facility's dress code and time and attendance policies.
- Practice safe work habits and follow all facility safety procedures.
- Consistently support and protect the safety, security, dignity, and well-being of residents.
Requirements
- Must be able to read, write, speak, and understand the English language.
- Must possess the ability to follow written and verbal instructions and established departmental procedures.
- Must possess the ability to deal tactfully and respectfully with residents, families, visitors, staff, supervisors, and the general public.
- Must have patience, tact, a cheerful disposition, and enthusiasm when interacting with residents and coworkers.
- Must be able to provide friendly, courteous, and compassionate customer service to residents.
- Must be able to communicate effectively with staff members and other department supervisors.
- Maintains a positive rapport with residents and their families while supporting their dignity, safety, security, and well-being.
- Must be able to work effectively both independently and as part of a team.
- Must be willing and able to assist other staff members as needed or directed.
- Must attend and participate in required continuing education and training programs.
- Must follow all facility policies and procedures, including dress code, time and attendance, sanitation, and safety requirements.
- Must not pose a direct threat to the health or safety of other individuals in the workplace.
- Must be able to move intermittently throughout the workday.
- Must be able to stand, walk, bend, reach, push, pull, and carry items as required to perform essential job duties.
- Must be able to safely transport dishes, trays, utensils, food service items, and other supplies.
- Must be able to perform cleaning, dishwashing, sweeping, vacuuming, and mopping duties as assigned.
- Must be able to cope with the mental and emotional stress of the position.
- Must be able to communicate effectively with residents and coworkers in a busy dining and food service environment.
- Must meet the general health requirements set forth by the policies of this facility.
- Must be able to safely perform assigned duties while maintaining a clean, dry, and hazard-free work environment.
Skills
- Interpersonal skills
- Communication skills
- Customer service
- Teamwork
- Organizational skills
- Attention to detail
- Reliability
- Punctuality
Location
- GreenField Manor - Lancaster, NY
Work Type
- Per Diem
- 2nd Shift
- 4:00pm - 7:30pm
- Weekend availability
Experience Level
- Pay based on experience
Education Level
- High school diploma or equivalent preferred
Salary/Compensations
- $16.00 - $17.00 Hourly
Benefits
- Competitive wages
- Referral Bonus Plan & other types of Incentives
- Paid Holidays
- Vacation
- Sick Time, based on FT/PT status
- Tuition Reimbursement
- Medical
- Dental
- Vision
- Life Insurance
- 401K with employer match
- Premier Third Party Child Daycare Onsite
- Free Access to Employee Wellness Center/Gym
- Free Parking
About the Company
- Employees are an important part of life at The GreenFields! Not only do they help our residents to achieve their goals, but they also help them to maintain an optimal quality of life. We're looking for caring, compassionate employees to join our team and to help us fulfill our mission to deliver the area's BEST senior care!
Equal Opportunity
- We are an equal opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.