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About the Role
Partner with leaders and teams across NSW care communities to provide expert guidance and solutions on a wide range of people matters, including performance, engagement, development, and employee relations. Play a key role in shaping Opal’s culture by role-modelling behaviours aligned with our Purpose and Values, while delivering high-quality support to our Care Communities.
Responsibilities
- Partner with leaders to provide advice on HR matters, including performance, engagement, and employee relations.
- Coach and mentor managers on complex ER/IR issues, investigations, and performance management.
- Deliver training and resources to build leadership capability and support organisational change initiatives.
- Ensure compliance with HR policies, aged care standards, and industrial instruments.
- Investigate and resolve complaints promptly to mitigate risk and maintain a safe, respectful workplace.
- Analyse HR data (turnover, absenteeism) and provide actionable insights to improve business performance.
- Manage industrial claims and ensure compliance with remuneration bandings and enterprise agreements.
Requirements
- Minimum 2 years’ experience in a generalist HR role with proven IR/ER case management
- Strong communication, negotiation, and stakeholder engagement skills
- Ability to coach, develop, and resolve workplace conflict effectively
- Skilled in data interpretation and delivering training programs
- Knowledge of industrial relations frameworks and healthcare sector
- Demonstrated capability to lead IR/ER matters end-to-end and build leadership capability
- Tertiary qualification in HR or related discipline
- Current Police and NDIS checks
Skills
- HR
- IR/ER case management
- Communication
- Negotiation
- Stakeholder engagement
- Coaching
- Conflict resolution
- Data interpretation
- Training program delivery
- Industrial relations frameworks
- Healthcare sector knowledge
Location
- NSW
Work Type
- 12-month fixed-term contract
- Parental leave cover
- Possibility of extension
Experience Level
- Minimum 2 years’ experience
Education Level
- Tertiary qualification in HR or related discipline
Benefits
- Fun & Inclusive Team
- Professional Growth opportunities
- Supportive and collaborative team environment
- Opportunities for advancement and skill enhancement
- Inspiring Leadership support
- Commitment to development and ongoing education
- Purpose-Driven work
About the Company
- One of Australia's leading aged care providers.
- Opal HealthCare is one of Australia’s largest residential aged care providers, with 148 Care Communities across five states and a national team of over 24,000 dedicated professionals.
- Committed to innovation and pioneering new solutions, reshaping the way we care for our residents.
- Creating a nurturing work environment that encourages innovation, growth, and camaraderie.