Senior Marketing Manager, Digital Trust & Global Regulations (Community) at Microsoft | Atlanta, GA, US | Rezi

Senior Marketing Manager, Digital Trust & Global Regulations (Community) at Microsoft

Senior Marketing Manager, Digital Trust & Global Regulations (Community)

Microsoft · Atlanta, GA, US

Today

Senior Marketing Manager, Digital Trust & Global Regulations (Community)

Microsoft · Atlanta, GA, US

20 hours ago
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About the Role

We are seeking a Senior Marketing Manager, Digital Trust & Global Regulations (Community) to grow and activate Microsoft's internal and external Digital Trust communities and events. This individual contributor will own audience segmentation, community programming, and the growth roadmap across acquisition, onboarding, engagement, retention, and advocacy. The role connects field readiness and customer education with sustained relationships and measurable business outcomes.

Responsibilities

  • Own community priorities, audience segmentation, and the growth roadmap for the internal Digital Trust community and external Digital Trust & Cybersecurity Community.
  • Develop scalable acquisition, onboarding, engagement, retention, and advocacy programs that sustain customer and field participation.
  • Activate the supporter network as a contributor and ambassador community supporting field education, customer engagement, and deal support.
  • Partner with Events and regional teams on in-person and virtual programming; own audience recruitment, opt-in journeys, and relevant post-event follow-up.
  • Coordinate community calls, newsletters, digital channels, and Digital Trust Agent programming; adapt approved messaging by role, industry, geography, and need.
  • Partner with Program Operations on CRM, registration, consent, and engagement handoffs; Messaging & Narrative on approved content; and Events on delivery.
  • Use engagement data, customer feedback, and CRM signals to improve member experience.

Requirements

  • Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 3+ years integrated marketing, event management, marketing strategy, business planning, marketing operations, or related work experience OR equivalent experience.
  • Master's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 2+ years integrated marketing, event management, marketing strategy, business planning, marketing operations, or related experience OR Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 5+ years integrated marketing, event management, marketing strategy, business planning, marketing operations, or related experience OR equivalent experience.
  • Experience delivering community growth, audience development, or customer-engagement programs.
  • Experience developing acquisition, onboarding, engagement, and retention programs.
  • Ability to coordinate cross-functional and regional stakeholders.
  • Strong planning, communication, analytical, and stakeholder-management skills.
  • Audience-led programming across events, community calls, newsletters, and digital channels.
  • Engagement analytics, CRM signals, and customer feedback to improve programs.
  • Supporter or ambassador activation and advocacy programs.
  • Cybersecurity, digital trust, privacy, compliance, regulatory programs, or regulated-industry experience.

Skills

  • Integrated marketing
  • Digital marketing
  • Relationship marketing
  • Social media marketing
  • Campaign management
  • Event management
  • Marketing strategy
  • Business planning
  • Marketing operations
  • Community growth
  • Audience development
  • Customer engagement
  • Acquisition programs
  • Onboarding programs
  • Engagement programs
  • Retention programs
  • Cross-functional coordination
  • Regional stakeholder management
  • Planning
  • Communication
  • Analytical skills
  • Stakeholder management
  • Audience-led programming
  • Engagement analytics
  • CRM
  • Customer feedback analysis
  • Supporter activation
  • Ambassador programs
  • Advocacy programs
  • Cybersecurity
  • Digital trust
  • Privacy
  • Compliance
  • Regulatory programs
  • Regulated industry experience

Experience Level

  • Senior

Education Level

  • Bachelor's Degree
  • Master's Degree

Salary/Compensations

  • USD $106,400 - $203,600 per year (US)
  • USD $137,600 - $222,600 per year (San Francisco Bay area and New York City metropolitan area)

Benefits

  • Certain roles may be eligible for benefits and other compensation.

About the Company

  • Microsoft is an equal opportunity employer.

Equal Opportunity

  • All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
  • If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.