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About the Role
We have an exciting opportunity for a highly organized and service-focused Flight Coordinator to join our growing New York team!
Responsibilities
- Maintain professional communication across departments and distribute incoming flight and operational information to the appropriate teams.
- Coordinate production activities to ensure quality standards, customer specifications, accuracy, and deadlines are consistently met.
- Oversee the timely handover of DO & CO’s catering products directly to airline crews.
- Verify flight requirements, including meal counts, special meals, equipment, products, and trolley assignments.
- Inspect completed products and trolleys to confirm they meet customer presentation, quality, and delivery standards.
- Conduct physical counts and pack additional meals, equipment, or products when necessary.
- Work closely with Food Packers to support tray setup, food preparation, assembly, and packaging activities.
- Assist with inventory counts and stock-management activities as needed.
- Follow all food safety, hygiene, and workplace safety requirements, promptly reporting concerns to management and the Hygiene and Food Safety Team.
- Communicate operational changes clearly and respond quickly to prevent delays or service disruptions.
- Identify opportunities to improve processes, efficiency, service quality, and the customer experience.
- Lead by example through a visible, hands-on approach in a fast-paced production environment.
- Perform additional duties as assigned while consistently upholding DO & CO standards.
Requirements
- Valid driver’s license required.
- At least one year of related experience preferred, ideally within airline catering, hospitality, logistics, food production, or customer service.
- Strong planning, coordination, organizational, and problem-solving skills.
- Excellent written and verbal communication skills in English.
- Proficiency in Microsoft Office and basic computer applications.
- Comfortable working independently and collaboratively within a diverse team.
- Demonstrated leadership potential and willingness to support operational teams directly.
- Capable of managing multiple priorities in a fast-paced, customer-focused environment.
- Comfortable spending at least 50% of the workday inside coolers or refrigerated production areas.
- Applicants must successfully complete the airport security-clearance process for their assigned location. This includes meeting applicable TSA requirements under 49 CFR § 1542.209 and obtaining the appropriate Port Authority of New York and New Jersey identification badge.
- Flexible availability, including days, nights, weekends, and holidays, based on business needs.
Skills
- Planning
- Coordination
- Organization
- Problem-solving
- Written communication
- Verbal communication
- Microsoft Office proficiency
- Basic computer applications
Location
- New York
Work Type
- Full-time
Experience Level
- 1+ year preferred
Salary/Compensations
- $22.50 per hour
Benefits
- Complimentary daily meals, including breakfast, lunch, and dinner.
- Medical, dental, and vision benefits for eligible full-time employees.
- 401(k) eligibility for full-time employees.
- A workplace committed to innovation, food safety, creativity, and exceptional hospitality.
- Career-development opportunities in the United States and internationally.
- The opportunity to work with and represent a global leader in luxury gourmet entertainment.
About the Company
- We have a passion for hospitality culinary delights on every elevated floor and in the sky.
- With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world.
- We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services.
- We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.
Equal Opportunity
- DO & CO provides equal employment opportunities.
- Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.