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About the Role
The Manager, Benefits Administration owns the operational infrastructure of Audubon's benefits function, including retirement audits, benefits-payroll reconciliation, and end-to-end leave, ADA, and Worker's Compensation case management. This role involves independent judgment on complex cases, process improvement leadership, and serving as the primary point of contact for various internal and external partners.
Responsibilities
- Own the annual retirement plan audit and Form 5500 filing process end-to-end.
- Serve as the primary point of contact for external auditors and plan administrators for retirement plan audits.
- Review and approve retirement contribution, eligibility, and remittance data.
- Own benefits- and retirement-related compliance reporting support.
- Own the benefits-payroll reconciliation process, partnering with Payroll to resolve discrepancies.
- Serve as the Benefits team's primary point of contact for Payroll on benefits-related matters.
- Own the end-to-end leave, accommodation, and Worker's Compensation process.
- Partner with ADA and Leave of Absence vendors to manage intake, interactive process documentation, eligibility, certifications, and return-to-work coordination.
- Manage the submission and oversight of Worker's Compensation claims and Leave of Absence (LOA) case management.
- Maintain accurate, confidential case files for ADA, FMLA, and all applicable LOA and Worker's Compensation matters.
- Maintain working knowledge of Workday functionality relevant to benefits administration.
- Partner with the Senior Associate on Workday configuration decisions affecting data integrity.
- Provide backup support on benefits-related TopBloc tickets.
- Design benefits and leave reference materials, process documentation, and standard operating procedures.
- Manage the annual open enrollment process design and carrier and vendor coordination.
- Lead benefits and leave-related process improvement projects.
- Collaborate to translate the Employee Wellness and Benefits communications strategy into employee communications and collateral.
- Serve as the go-to resource and informal mentor for the Senior Associate, Benefits Administration.
- Collaborate and support HR Business Partners navigating leave, accommodation, payroll, or audit-related questions.
- Respond to escalated employee benefits, leave, and accommodation inquiries.
- Maintain and foster a culture of safety.
Requirements
- Bachelor's degree in human resources, business administration, or a related field is preferred; an equivalent combination of education and work experience will also be considered.
- At least 5 years of progressive experience in benefits administration, leave/ADA case management, or a related HR compliance function.
- Experience owning an audit, reconciliation, or similarly complex recurring process.
- Experience managing a retirement plan audit (e.g., 403(b)/401(k)) or similar compliance audit.
- Experience serving as a point of contact for external auditors.
- Experience with benefits-payroll reconciliation or a comparable cross-functional data reconciliation process.
- Working knowledge of ADA, FMLA, Worker's Compensation, and other federal and state leave and accommodation laws.
- Experience administering the ADA interactive process and FMLA or other statutory leave case management from intake through resolution.
- Demonstrated ability to guide or mentor colleagues on leave, accommodation, payroll, or audit-related questions.
- Experience identifying and implementing process improvements for leave, accommodation, payroll, or benefits administration.
- Strong organizational skills and exceptional attention to detail.
- Ability to manage multiple deadline-driven cases and processes simultaneously.
- Demonstrated ability to handle highly sensitive and confidential information with discretion.
- Excellent written and verbal communication skills.
- Working knowledge of Workday Benefits and Reporting.
- Proficiency with Microsoft Office, particularly Excel including VLOOKUP.
- Demonstrated personal and professional commitment to and experience in advancing equity, diversity, inclusion, and belonging.
- Experience fostering inclusive and collaborative work environments is valued.
- Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation.
Skills
- Benefits Administration
- Leave/ADA Case Management
- HR Compliance
- Retirement Plan Audits
- Benefits-Payroll Reconciliation
- ADA
- FMLA
- Worker's Compensation
- Workday Benefits and Reporting
- Microsoft Office
- Excel
- VLOOKUP
- Process Improvement
- Communication Skills
- Organizational Skills
- Attention to Detail
- Mentoring
- Collaboration
Location
- Washington, DC
- New York, NY
Work Type
- Hybrid
Experience Level
- 5+ years of progressive experience in benefits administration, leave/ADA case management, or a related HR compliance function
Education Level
- Bachelor's degree in human resources, business administration, or a related field preferred
Salary/Compensations
- $95,593 to $106,214 / year = Washington, DC
- $106,209 to $118,010 / year = New York, NY
Benefits
- Benefits-payroll reconciliation
- Leave management
- ADA case management
- Worker's Compensation case management
- Annual retirement plan audit
- Form 5500 filing
- Compliance reporting
- Open enrollment process
- Employee Wellness communications
About the Company
- The National Audubon Society is a leading nonprofit conservation organization with 120 years of science-based, community-driven impact, dedicated to protecting birds and the places they need, today and tomorrow.
- Birds are powerful indicators of our planet’s health, acting as sentinels that warn us of environmental change and inspire action.
- Audubon works across the Western Hemisphere, driven by the understanding that what is good for birds is good for the planet.
- Through a collaborative, nonpartisan approach across habitats, borders, and the political spectrum, Audubon drives meaningful and lasting conservation outcomes.
- With over 1,000 staff and more than 2.6 million supporters, Audubon is a dynamic and ever-growing force committed to ensuring a better planet for both birds and people for generations to come.
- Learn more at www.audubon.org and on Facebook and Instagram @audubonsociety.
Equal Opportunity
- We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic outlined by federal, state, or local laws.
- We are committed to providing an inclusive and accessible hiring process for all candidates.
- The National Audubon Society endeavors to keep our careers site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Accommodations@audubon.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.