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About the Role
Staycity is seeking a Reception Team Member to enhance the guest experience by embodying the brand's values of independence and hospitality.
Responsibilities
- Act as a Brand Ambassador, representing Staycity Group with joy, passion, and enthusiasm.
- Make a positive first impression on guests through confidence and excellent communication.
- Delight guests by demonstrating attention to detail and outstanding organizational skills.
- Exceed guest and team expectations to create loyal customers.
- Contribute to a positive and vibrant workplace with a positive attitude.
- Foster an atmosphere of kindness and mutual respect among colleagues and guests.
Requirements
- Excellent communication and interpersonal skills are required.
- Previous experience in a similar property is helpful but not mandatory; full training will be provided.
- Prior experience using Opera is helpful but not mandatory; full training will be provided.
Skills
- Communication skills
- Interpersonal skills
- Attention to detail
- Organizational skills
Location
- Dublin
- London
- Paris
- Edinburgh
Work Type
- Full-time
Experience Level
- Entry Level
Benefits
- Paid family leave (>1 year of service)
- Flexible working patterns
- Bonus scheme
- Discounted overnight stays for employee, family, and friends
- Refer and earn scheme (up to £/€550)
- Cycle to work scheme
- Education Support
- 2 paid volunteer days per year
- Employee Assistance Program (EAP)
- Extra day off for birthday
About the Company
- Staycity is an urban aparthotel brand that combines apartment living with hotel quality.
- We offer home comforts in prime city spots across Europe, catering to modern travelers.
- Our mission is to enable guests to experience cities independently while receiving excellent hospitality.
- We are a team of dedicated individuals passionate about hospitality and committed to delivering outstanding guest experiences and fostering a proud company culture.